Compliance & Employee Relations Manager

ALL SAINTS RETAIL LIMITED$110K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in HR with 3+ years in employee relations, employment law, and compliance
  • Bachelor's Degree or equivalent experience; SHRM/PHR/Investigation training is a plus
  • Experience supporting multiple worksites across various organizational levels
  • Knowledge of U.S. and Canadian employment laws, especially California, New York, and Toronto
  • Experience collaborating with HR teams and field leadership
  • Strong background in coaching managers on performance and conflict resolution
  • Proficient in Google Workspace and HRIS systems

Responsibilities

  • Stay updated on labor laws in the U.S. and Canada, implementing compliant workflows
  • Lead updates for employee handbooks to align with new legislation
  • Audit pre-hire and onboarding compliance to adhere to regulations
  • Support wage and hour compliance with Payroll and Field Leadership
  • Guide on safety and medical accommodations to minimize risks
  • Oversee mandatory training tracking and audit compliance
  • Enforce procedures to eliminate operational and compliance risks

Benefits

  • Comprehensive health and wellness benefits for eligible employees, including medical, dental, and vision
  • 401(k) plan with matching contributions
  • Paid time off and sick leave
  • Enhanced paid parental benefits
  • Employee Assistance Programs and additional life coverage options
  • Personal clothing discounts
  • Flexible Spending Accounts (FSA) options
Full Job Description
Compliance

  • Stay informed on local, state, and federal labor laws across the U.S. and Canada; assess operational impact and partner cross-functionally to implement compliant workflows.
  • Lead full-cycle policy updates for U.S. and Canadian employee handbooks and state/provincial appendices, aligning company practices with evolving legislation
  • Audit pre-hire and onboarding compliance across retail and corporate locations, ensuring adherence to Form I-9 verification, FCRA rules, state-mandated wage notices, and required disclosures.
  • Partner with Payroll and Field Leadership to support wage and hour compliance, including timekeeping practices, meal/rest break rules, minor labor laws, and final pay requirements.
  • Provide guidance on internal processes for employee safety and medical accommodations (ADA, workers' compensation, leave of absence return-to-work) to minimize risk and ensure equitable outcomes.
  • Partner with HR Business Partners to oversee tracking for mandatory state/provincial trainings, conduct regular compliance audits, and maintain statutory record retention schedules.
  • Enforce standard operating procedures across field retail, head offices, and distribution center to eliminate operational gaps and compliance risks.

Employee relations
  • Act as a trusted advisor to retail field leadership, providing strategic guidance on sensitive and complex employee relations matters.
  • Lead and manage high-risk employee relations cases from intake through resolution, ensuring a fair, consistent, and compliant approach.
  • Coach and upskill HRBPs and Field leadership on managing low-to-mid-level ER matters and executing thorough, compliant investigations
  • Partner with Heads of People Partnering, Payroll Manager, and legal counsel (as needed), on high-risk employee relations matters to deliver policy-aligned, risk-mitigated outcomes for AllSaints and John Varvatos.
  • Develop and deliver training programs for retail and department leaders, based on identified employee relations trends and risk management needs.
  • Analyze ER metrics and compliance audit trends to identify root causes, mitigate risk, and recommend data-driven enhancements to overall People & Culture strategy
  • Establish clear metrics, compliance SLAs, and standardized investigation templates to drive consistent, repeatable outcomes across both brands.
  • Contribute to leadership development efforts, including coaching and supporting performance management processes.

What skills do I need?
  • Strong drive to establish consistent compliance standards and standard operating procedures across multi-unit operations within AllSaints and John Varvatos.
  • Excellent communication, interpersonal, and influencing abilities-skilled at building trust and partnerships across all levels of the organization
  • Meticulous attention to detail with an uncompromising commitment to accuracy in investigations, recordkeeping, and policy drafting.
  • Self-motivated and comfortable operating independently; takes direct ownership of complex ER cases and compliance projects from intake through completion with urgency.
  • Proven track record of leading multi-site workplace investigations and resolving sensitive employee relations matters using an objective, fact-based approach grounded in labor law, documentation, and sound judgment.
  • Strong project and time management skills, with the ability to juggle competing priorities, meet deadlines, and drive multiple projects to completion in a fast-paced environment.
  • Confident, innovative, and always seeking smarter, better ways to work
  • Open to occasional travel as needed by the business (estimated up to 10-15%)

Experience
  • 5+ years of experience in human resources, with a minimum of 3 years specializing in employee relations, employment law, and compliance
  • Bachelor's Degree or equivalent experience required, SHRM/PHR or formal workplace investigation training a plus
  • Prior experience providing HR support to multiple worksites, and varying levels within the organization.
  • Comprehensive knowledge of U.S. and Canadian multi-state employment laws and compliance, with direct experience navigating California, New York, and Toronto jurisdictions.
  • Background working in partnership with cross-functional HR teams, field leadership, and department managers
  • Track record of coaching and advising managers on performance management, progressive discipline, and conflict resolution
  • Proficiency in Google Workspace and HRIS systems


This is a full time salaried position available at a rate of: $110K - $120K USD/Yearly.

About the location

Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand's iconic aesthetic to West Hollywood, CA.

Benefits

Health and wellbeing benefits

AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.

Health & Wellbeing Benefits Plan include:
• Medical, Dental, Vision, and
• Flexible Spending Accounts (FSA) & Dependent Care Accounts
• Commuter & Parking Saving Accounts
• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching
• Paid Time Off & Sick Leave
• Enhance Paid Parental Benefits
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
• Basic Life and Disability
• Short/Long-Term Disability
• Employee Assistance Programs
• Personal Clothing Discount

Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these benefits at any time.

#li-onsite

Closing date: 27th August 2026

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