Job Title: Compliance Agent, Division of Police Standards

Reports to: Director of Police Standards

The Commission is looking for an individual to join the Division of Police Standards as a Compliance Agent.

POSITION FUNCTIONS AND RESPONSIBILITIES

The Compliance Agent will work within the Division of Police Standards and perform all duties relative to the investigation of complaints filed with the Commission by members of the public and/or transmitted to the Commission by law enforcement agencies as required by Massachusetts law. The Compliance Agent will also be responsible for conducting interviews of witnesses and the subjects of preliminary inquiries, as well as obtaining and reviewing documents and other information as part of confidential preliminary inquiries. The Division conducts investigations in a confidential, fair, and impartial manner, according to standard policies and procedures, to ensure adherence to statutory requirements and compliance with regulations and standards set forth by the Commission for certified police officers and law enforcement agencies in the Commonwealth.

Please note that per M.G.L. c. 6E, • 8, no employee of the Division of Police Standards shall have previously been employed as a law enforcement officer, previously employed by a law enforcement agency or be a retired law enforcement officer or retired from a law enforcement agency.This provision does not apply to former federal law enforcement officers or former law enforcement officers from jurisdictions outside of Massachusetts.

Duties and responsibilities include, but are not limited to, the following:

• Investigate allegations of police misconduct. The Compliance Agent will work under the supervision of Enforcement Counsel assigned to the Division of Police Standards in conducting preliminary inquiries, as set forth by statute and regulations. Resp onsibilities include, among other things, gathering and securing evidence, reviewing and analyzing records, locating and interviewing witnesses, reviewing audio and visual recordings, searching open-source databases, testifying in preliminary inquiries and/or administrative hearings as needed, and preparing detailed investigative reports for the Division.
• Review and document complaints submitted to the Division and/or the Commission by law enforcement agencies and members of the public, and alert the leadership of the Division of Police Standards to any complaint which appears to require immediate action.
• Maintain open communication and work with other operational divisions and external agencies as necessary.
• Demonstrate initiative, ingenuity, resourcefulness, and judgment required to identify, collect, and assemble facts and other pertinent data.
• Possess the ability to think logically and objectively, to analyze and evaluate facts, evidence, and related information, and arrive at sound conclusions.
• Accept responsibility for the quality and timeliness of work and meeting expectations.
• Report to the Commission's Boston office at least two days per week and as otherwise directed.
• Perform other duties as requested.

RESIDENCY AND WORK LOCATION

The Compliance Agent will be required to reside within 50 miles of the Commission's Boston office while employed by the Commission. The individual will also be required to report to the Commission's Boston office in accordance with supervisors' instructions. Currently, Commission employees must report to the office at least two days per week and as otherwise directed.

INSTRUCTIONS FOR APPLYING

To be considered for the position, apply through MassCareers by August 14, 2026, and include a cover letter, a resume, and at least one writing sample reflecting your own work. You are strongly encouraged to discuss or demonstrate any experience with the areas listed above in your application. If you are interested in multiple positions that have been posted by the Commission, you are encouraged to apply for all such positions.

Applications submitted after the date set forth above will be considered at the discretion of the Commission. The Commission reserves the ability to refrain from considering any application that is submitted after that date or omits a required item.

SALARY RANGE

Anticipated range: $100,000 - $110,000.

COMPREHENSIVE BENEFITS

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Details may be found at: Commonwealth Employee Benefits and Rewards!

Qualifications:
REQUIRED EXPERIENCE AND SKILLS 6

• Knowledge of modern investigative techniques and legal processes.
• Ability to understand and apply the laws and regulations as they relate to the Commission.
• Experience writing comprehensive investigative and interview reports, and presenting findings orally in a clear and concise manner.
• Ability to exercise discretion in handling of confidential and sensitive information.
• Familiarity conducting investigations and in making recommendations that will have significant impacts on the parties involved and that may garner significant public and media attention.
• Outstanding organizational skills and the ability to prioritize and complete multiple projects under time constraints and with available resources.
• Ability to work independently, productively, and creatively in an evolving environment.
• Appreciation for and commitment to the mission of the Commission.
• Working knowledge of the criminal justice system.
• Excellent verbal and written communication skills.
• Appreciation of the value of diversity and inclusion, and the importance of interacting respectfully and sensitively with people of different backgrounds.
• Willingness to perform routine administrative and clerical duties as needed.
• Proficiency with computers and the MS Office Suite (Outlook, Teams, Word, Excel, and PowerPoint) and willingness to learn state-and Commission-specific systems.
• A willingness and ability to report to work in the Commission's Boston office when called upon to do so ( the current requirement being two days per week and as otherwise directed) .
• A commitment to adhere to the "Residency and Work Location" requirements as stated above.

ESSENTIAL QUALIFICATIONS

• Bachelor's degree required; Advanced degree preferred.
• Minimum 5+ years' experience in civil or criminal investigative work; or an equivalent combination of education and experience.