Complex Liability Claims Manager (Property Damage + Bodily Injury)Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Home United States
Reporting To: Kara Sepulveda
Compensation: $120,000 - $140,000 / year
DescriptionWe are seeking a
Complex Liability Claims Manager (Property Damage + Bodily Injury) to lead a team handling auto and/or general liability claims across both Property Damage (PD) and Bodily Injury (BI) exposures. This role is responsible for driving claim outcomes, managing litigation, and elevating team performance across a mixed-severity portfolio.
This is a hands-on leadership role requiring deep technical expertise in both PD and BI claims, including represented and litigated files.
Key Responsibilities- Lead and develop a team of liability adjusters handling:
- Property Damage (coverage, estimates, subrogation)
- Bodily Injury (non-represented through litigated claims)
- Oversee end-to-end claim lifecycle
- Provide direction on: Coverage analysis, Liability determination, Reserve setting, Settlement strategy
- Manage litigated claims and outside counsel relationships
- Drive file quality, cycle time, and indemnity/expense control
- Coach team on: Negotiation strategies, Litigation management, Complex claim handling
- Ensure compliance with jurisdictional regulations and internal standards
- Partner with clients/stakeholders (if TPA environment)
Skills, knowledge & expertise- 7-10+ years of liability claims experience
- Direct experience handling BOTH PD and BI claims
- Strong experience with: Represented and litigated BI claims, Attorney negotiation and settlement strategy, Coverage analysis and liability investigation
- 3-5+ years of leadership experience (Supervisor/Manager)
- Experience managing multi-state claims
- TPA or third-party claims environment experience
- Commercial Auto and/or General Liability exposure
- Experience leading mixed PD + BI teams
- Claims system proficiency (Guidewire, etc.)
BenefitsAt Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
- Paid holidays
- Life insurance and short-term and long-term disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
