Socure Inc.

Community Manager, Socure Intelligence Community

Socure Inc.$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in community, events, or customer-facing roles
  • Experience in building or scaling communities or executive programs
  • Comfortable engaging senior leaders as a confident communicator
  • Proactive and resourceful with a track record of implementation
  • Strong operator with attention to detail and follow-through
  • Familiarity with B2B, SaaS, fintech, or fraud and risk is a plus
  • Curious and energetic with a knack for connecting people and ideas

Responsibilities

  • Build a network by identifying and recruiting suitable members
  • Design and run high-impact in-person and virtual events
  • Capture and synthesize conversations into actionable insights
  • Manage the community platform and daily communications
  • Share insights with marketing, sales, product, and strategy teams

Benefits

  • Opportunity to shape the member experience with significant ownership
  • Engage with a network of senior leaders in the industry
  • Play a key role in addressing evolving fraud challenges with innovative solutions
  • Work in a vibrant company culture that values proactive communication and resourcefulness
Full Job Description
About the Role

We're hiring a Community Manager to build and run this community.

This is a builder role with real ownership. You'll work closely with the Head of Executive & Community Engagement to grow the network, shape the member experience, and ensure the community consistently delivers value.

You'll lead events, build member relationships, and turn conversations into actionable insights.

Location Requirements:

We are currently only able to hire candidates located in one of our location hubs: New York City, NY; Miami, FL; San Francisco, CA.

What You'll Do
  • Build the network: Identify and recruit the right members. Maintain a high bar for who joins and why.
  • Design high-impact experiences: Run in-person and virtual sessions that drive meaningful participation and repeat engagement.
  • Turn conversation into insight: Capture what matters and synthesize it into clear themes and takeaways.
  • Run the system: Own the community platform, communications, and day-to-day operations.
  • Drive internal leverage: Share those insights across marketing, sales, product, and strategy to inform decisions and action.


What Success Looks Like
  • A trusted, highly engaged network of senior leaders
  • Consistent participation and repeat attendance
  • Insights that influence go-to-market and strategic decisions
  • Strong, direct relationships with key operators
  • Clear impact on brand, strategic accounts, and pipeline


What You Bring
  • Experience building or scaling communities, executive programs, or high-touch customer experiences
  • Proactive and resourceful, with a bias toward action and a track record of making things happen
  • Confident communicator, comfortable engaging senior leaders
  • Strong operator with attention to detail and follow-through
  • 5-8 years in community, events, or customer-facing roles
  • Experience in B2B, SaaS, fintech, or fraud and risk is a plus
  • Curious, energetic, and great at connecting people and ideas


Why This Role Matters

Fraud is evolving quickly, accelerated by advances in AI that are increasing both the scale and sophistication of attacks.

New patterns emerge and spread across industries, making shared insight and coordination more important than ever.

This community exists to bring the right leaders together to stay ahead of those shifts.

By fostering trusted conversations and surfacing real-world insights, you help shape how the industry responds and ensure those learnings translate into action across Socure.

Follow Us!

YouTube | LinkedIn | X (Twitter) | Facebook

About Socure Inc.

Socure is a New York-based technology company that provides digital identity verification services. The company's products use artificial intelligence and machine learning to verify the identities of individuals in real-time. Socure's customers include financial institutions, online marketplaces, and other businesses that need to verify the identities of their users. The company was founded in 2012 by Sunil Madhu and Johnny Ayers and has raised over $70 million in funding to date.
Learn more about Socure Inc.
Size
250 employees
Industry
Founded
2012

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