The Position:We are hiring for a people-focused
Community Director for our brand-new, 55 and older, active adult community -
Affinity at Kalispell. ***Relocation Assistance Available***As the Community Director, you will be responsible for building a strong rapport with our residents, prospects, Portfolio Manager, and on-site team. In this role, you will be responsible for the overall operations of the community while maintaining the maximum revenue potential of the property.
- Manage, lead, develop, and motivate a high-performing office team.
- Create and maintain a community culture focused on enhancing our residents' way of life while providing excellent customer service and a supportive home environment.
- Provide continual training and performance evaluation of associates.
- Support community by participating in resident led events and activities.
- Participate in sales programs and leasing activities while building strong rapport with current and prospective residents.
- Establish and maintain the best possible occupancy and revenue potential of the apartment community.
- Manage daily operations of the property to achieve financial goals and budgets.
- Ensure the physical well-being and curb appeal of the community- including daily property inspections, ensuring units are in market-ready condition, etc.
- Keep an active gauge on local market conditions and availability; identify areas of improvement and make strategic recommendations.
- Ensure a thorough application and credit check is completed on all prospective residents before approval for occupancy.
- Maintain current records of liability insurance.
- Exercise sound judgment regarding property expenditures and ensure timely and accurate submission of all invoices.
- Take a proactive approach with vacancies by achieving timely unit turnover in partnership with maintenance supervisor and implement a marketing program that will pre-lease apartments.
- Ensure timely service and enforcement of evictions for non-payment of rent and violation of the community rules and regulations.
- Assist Portfolio Manager with various tasks as requested, including bid collection for annual budget preparation, financial variance reporting, etc.
- Comply with all company policies/procedures and Fair Housing Laws.
Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.
What We Are Seeking:A professional, relationship-focused Community Director who can effectively carry out the daily operations of the community while leading a team and building rapport with residents.
- Must be a team player who takes a "we over me" approach to building and sustaining relationships with others.
- Experience developing and leading a high-performing team.
- Must be determined, ambitious, and self-motivated.
- Prior multifamily property management experience strongly preferred.
- Understanding of financial statements, budgets, invoicing, etc.
- Excellent communication skills; must be proficient in speaking, reading, and writing in English.
- Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions.
- Willingness to work evenings and weekends as necessary.
- High School diploma or equivalency certificate.
- Valid driver's license and insured, operable vehicle.
Compensation and Benefits- Competitive pay, $85,000 and up (depending on experience).
- Monthly bonus incentive.
- Annual performance review with potential merit increase.
- Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
- Flexible Spending Accounts- for healthcare and dependent care.
- Disability, AD&D, and Life insurance.
- 401(k) with 3% company contribution.
- Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
- Employee Assistance Program.
- Charitable giving program and community involvement.
Physical Requirements:- Sitting: 3-7 hours/day.
- Walking: 1-3 hours/day.
- Climbing: 0-3 hours/day, stairs.
- Lifting: 10-25 lbs. occasionally.
- Endurance: light to moderate energy.
- Manual Dexterity: frequent fine motor skills.
- Near Vision: minimal near vision.
Environmental and Safety Factors:- Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
- Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
- Pace of Work: great, multi-tasking/pressure paced environment.
- Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.
