Community Liaison (BONUS AVAILABLE)

Brookhaven Hospice

$90K — $105K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in related field preferred, with experience as a substitute for education.
  • At least two years of sales/marketing experience in healthcare is required, especially in hospice/palliative care.
  • Adept at building and maintaining relationships with key healthcare staff and marketing contacts.
  • Track record of developing and sustaining relationships with physicians and other healthcare professionals.
  • Prior clinical experience is advantageous, adding depth to understanding our services.
  • Must possess valid driver’s license, reliable transportation, and auto insurance.

Responsibilities

  • Establish and nurture relationships with key decision-makers in the healthcare community.
  • Advocate for hospice services through regular outreach that demonstrates commitment to high-quality care.
  • Help grow the hospice’s presence as the preferred provider in the service area.
  • Drive referral growth through intentional visits to healthcare professionals and facilities.
  • Support patients and families by discussing hospice options with empathy and clarity.

Benefits

  • $5,000 sign-on bonus available!
  • Opportunities for uncapped commission in addition to a competitive base salary.
Full Job Description
Overview

$5,000 SIGN ON BONUS AVAILABLE!

 

As our Community Liaison (Hospice Marketer / Sales Representative), you’ll be the face of Brookhaven Hospice, championing our mission and promoting our specialized services throughout the community. Your primary focus will be to build meaningful, trust-based relationships with referral sources, physicians, and healthcare partners—helping families access the compassionate care they deserve. In this key role, you’ll drive census growth by increasing awareness and preference for hospice services, while serving as a knowledgeable, compassionate representative of our team. If you’re passionate about making a difference and skilled at connecting with people, this is the role for you.

 

Territory: Hampden & Hampshire counties

 

Responsibilities
  • Establish and nurture relationships with key decision-makers, including physicians and healthcare partners, to strengthen collaboration and trust within the medical community.
  • Serve as a passionate advocate for our hospice services by conducting regular outreach that reflects our commitment to compassionate, high-quality care.
  • Play a key role in growing our presence by positioning our hospice as the provider of choice across the service area—helping us exceed growth and census goals.
  • Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
  • Support patients and families during critical moments by leading initial conversations about hospice care, clearly explaining our services and philosophy, and facilitating consent with empathy and respect.
Qualifications
  • Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
  • Minimum two (2) years of sales/marketing experience in healthcare required. Hospice/palliative marketing experience strongly preferred.
  • Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
  • Prior clinical experience is a plus.
  • Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance.

$90,000 - $105,000 per year (Average Base Pay Range) plus uncapped commission! The base pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. The final compensation rate will be discussed and confirmed at the conclusion of the interview process.

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