Community Leisure ProgrammerCompetition Number: 26846
Primary Work Location: WMRC: Community Pavilion
Posting Status: Internal & External Job Posting
Hourly Range: $36.17 - $45.22 (Band I)
Number of Positions: 1 (Current Vacancy)
Employment Group: Staff Association
Job Status: Temporary Full Time (up to 6 months)
Posting Release Date: August 31, 2026
Hours of Work: 35 hours per week*
Posting Closing Date: September 13, 2026
What you will do:Reporting to the Supervisor, Children's Programs and Inclusion Services, your primary responsibilities will include, but are not limited to, the following:
- Coordinate, promote and deliver multi-site recreation programs (camps, specialized active living and leisure programs).
- Work in collaboration with community members to deliver programming (i.e. contracted instructors or service providers).
- Provide leadership (oversight, recruitment and orientation) and support to part time program staff including camp leaders and coordinators, program assistants, instructors.
- Develop and introduce new innovative and creative program opportunities designed to meet the needs and preferences of the community.
- Ensure quality of program content and program delivery by conducting program and program instructor evaluations on an annual basis or when required, and provide recommendations to the Supervisor and/or Recreation Services management team.
- Ensure programs are operating in compliance with Occupational Health and Safety, Accessibility Legislation, Public Health Regulations, and City of Waterloo policies and procedures.
- Demonstrate a strong customer service orientation, responding promptly to customer inquiries and requests including customer complaints and inappropriate participant behaviour.
- Ensure programs operate and support overall budgetary targets relative to revenue and expenditure.
- Organize efficient scheduling and logistical administration of programs to maximize use of existing and sometimes limited resources.
- Maintain required statistics and prepare reports as required.
- Assist with identifying staffing requirements and assist with the recruitment, interviewing, hiring, and training of seasonal and program staff as needed.
- Assist with payroll submissions as required.
- Work collaboratively with other program staff and customer service teams to ensure development and seamless delivery of programming.
- Participate actively at section and divisional staff meetings and other department committees as required.
- Assist in establishing, monitoring and achieving goals and objectives as set out in the corporate Strategic Plan and Recreation Services Business Plan.
- Ensure work is performed in a safe manner according to health and safety guidelines and procedures.
- Other duties as assigned.
What you will bring:- A post-secondary diploma in Recreation and Leisure or related field and/or equivalent experience and education.
- A minimum of two (2) years of knowledge and experience with diverse programming for all ages including camps, leisure and active living programs, older adult programming, special interest, arts & culture, educational and social programs.
- Strong understanding of recreational issues, best practices, trends and policy development.
- Excellent customer service skills are required.
- Must be able to demonstrate leadership skills and the ability to work collaboratively in a team environment.
- Must be a highly motivated, self-starter with excellent oral and written communication skills and the ability to establish effective working relationships.
- Demonstrate the ability to confidently and effectively handle emergency situations.
- Proficient computer skills in Word and Excel is required; knowledge of ACTIVENet system is a definite asset.
- Understanding of pertinent legislation, including but not limited to AODA, Occupational Health and Safety and Public Health, as it applies to recreation programming is an asset.
- Knowledge of HIGH FIVE Principles of Healthy Child Development and/or Principles of Healthy Aging is an asset.
- Able to work in a changing environment and have an interest in broadening your experience is desired.
- Valid MTO 'G' class driver's licence in good standing with daily access to reliable transportation for business use purposes is required to perform the job.
- Current Standard First Aid, CPR-C, and AED certifications.
*
Hours of Work: 35 hours/week with flexibility to support weekends.
What we will require:- A Vulnerable Sector Check satisfactory to the City.
- Proof of your current and valid certificate(s), licenses and/or educational qualifications.
Staff Association:Qualified and eligible City of Waterloo Staff Association applicants will be considered first for this posting.
