Community Engagement Manager

CenterWell Primary Care$86K — $118K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or a related field.
  • 3+ years of experience in field sales, including 1 year in a leadership role.
  • Proven track record of meeting and exceeding sales targets.
  • Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong leadership and team management abilities.
  • Ability to analyze data and market trends to inform strategic decisions.
  • Proficient in CRM software (Salesforce) and Microsoft Office suite.
  • Valid state driver's license and proof of personal vehicle liability insurance.

Responsibilities

  • Lead and manage a team of community engagement professionals to meet performance targets.
  • Facilitate training programs to enhance outreach and patient acquisition skills.
  • Develop and execute community engagement strategies for new patient acquisition.
  • Build and maintain relationships with local organizations, businesses, and community leaders.
  • Organize and participate in community events and health fairs.
  • Monitor and analyze patient acquisition data and campaign performance for improvements.
  • Ensure compliance with healthcare regulations and organizational policies.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off and company holidays.
  • Short-term and long-term disability insurance.
  • Life insurance and paid parental leave.
Full Job Description
The Community Engagement Manager will play a pivotal role in expanding our patient base, enhancing our presence, and fostering meaningful relationships within the community. This position is responsible for leading a dynamic team of professionals dedicated to driving new patient acquisition through strategic outreach and engagement initiatives.

Responsibilities:
  • Lead, mentor, and manage a team of community engagement professionals to achieve performance targets.
  • Facilitate training programs to enhance team skills in community outreach and patient acquisition.
  • Develop and execute comprehensive community engagement strategies to drive new patient acquisition.
  • Build and maintain strong relationships with local organizations, businesses, and community leaders.
  • Organize and participate in community events and health fairs to engage potential patients.
  • Monitor and analyze patient acquisition data and campaign performance to assess effectiveness and identify areas for improvement.
  • Ensure all community engagement activities comply with healthcare regulations and organizational policies.
  • Stay informed about industry trends and best practices.

Use your skills to make an impact

Required Qualifications:

  • Bachelor's degree in business, marketing, or related field.
  • 3+ years of experience in field sales, with at least 1 year in a leadership role.
  • Proven track record of meeting and exceeding sales targets.
  • Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong leadership and team management abilities.
  • Ability to analyze data and market trends to inform strategic decisions.
  • Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
  • This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • This is a field sales position, not work from home, and may require evening or weekend hours.


Preferred Qualifications:

  • Bilingual Spanish


Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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