Community Director (Senior Living)

Discovery Senior Living

$80K — $96K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree preferred in Business Administration, Hospitality, or a related field.
  • Minimum of three years managerial experience in luxury multifamily, Active Adult 55+, or hospitality environments.
  • Experience in hiring, coaching, performance management, and budget oversight.
  • Sales experience preferred with emphasis on driving revenue.
  • Proven track record of managing operating expenses and financial performance effectively.
  • Strong leadership skills to inspire and motivate teams while holding them accountable.
  • Familiarity with multi-housing community operations and excellent communication skills.

Responsibilities

  • Provide overall leadership and operational oversight for the community.
  • Create and champion a resident-focused vision aligned with community mission.
  • Lead, coach, develop and hold team members accountable, fostering collaboration.
  • Drive occupancy and revenue growth through effective strategies.
  • Build relationships in the local community and stay aware of market trends.
  • Maintain a visible presence and trust with residents and team members.
  • Lead resident engagement efforts and identify opportunities to enhance experiences.
  • Oversee financial performance including P&L, operating budget, and occupancy goals.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Paid time off and holidays to promote work-life balance.
  • 401(k) plan with employer match for retirement savings.
  • Paid training and career growth opportunities to develop skills.
  • Wellness-related benefits to support overall health and well-being.
Full Job Description
Community Director, you9ll play an essential leadership role in creating an exceptional community experience for residents and team members while driving operational, financial, and service excellence.

Your Role:

As the Community Director, you will provide overall leadership and management of the community, setting the tone for residents and team members while maintaining standards of excellence, occupancy goals, and financial performance. You9ll oversee all community departments and lead a resident-focused culture built around exceptional service, engagement, and operational success.

Position Highlights:
  • Status: FULL TIME
  • Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
  • Location: Gainesville, FL
  • Rate of Pay: $80k + 20% Annual Performance Bonus Target

What You9ll Do:
  • Provide overall leadership and operational oversight for the community and all departments.
  • Create and champion a clear, resident-focused vision aligned with the purpose and mission of the community.
  • Lead, coach, develop, and hold team members accountable while fostering a positive and collaborative work environment.
  • Drive occupancy and revenue growth through effective sales, marketing, referral, and business development strategies.
  • Build strong relationships within the local community and maintain awareness of market and competitive trends.
  • Maintain a visible presence throughout the community and build trusted relationships with residents and team members.
  • Lead resident engagement efforts, address concerns, and continually identify opportunities to enhance the resident experience.
  • Oversee community financial performance, including the P&L, operating budget, labor, expenses, revenue, and occupancy expectations.
  • Ensure compliance with applicable housing regulations, OSHA requirements, safety standards, risk management policies, and community procedures.
  • Recruit, select, train, coach, and evaluate team members while ensuring appropriate staffing and labor management.
  • Partner with Regional Operations and other support teams to achieve community goals and maintain standards of excellence.

Qualifications:
  • Bachelor9s degree preferred, ideally in Business Administration, Hospitality, or a related field.
  • Minimum of three years of managerial experience preferred, preferably within luxury multifamily, Active Adult 55+, or hospitality environments.
  • Previous management experience preferred that includes hiring, coaching, performance management, daily operations, and budget oversight.
  • Previous sales experience preferred.
  • Demonstrated success managing operating expenses and financial performance.
  • Strong leadership skills with the ability to inspire, motivate, develop, and hold teams accountable.
  • Familiarity with department operations within a multi-housing community.
  • Excellent written and verbal communication, organizational, decision-making, and problem-solving skills.
  • Strong resident/client service orientation and an interest in working with an Active 55+ population.
  • Proficiency with Microsoft Outlook, Word, Excel, email, and internet-based tools.

Why Join Us



A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It9s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we9re unified by certain, core values, which we call our 44;Pillars of Excellence.44; They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You9ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

JOB CODE: 1009610

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