Job Summary:

Here's an exciting opportunity to develop and manage communications that will guide one of the nation's premier national security laboratories through a major, multiyear transformation. Los Alamos National Laboratory's Business Management Directorate encompasses essential financial and administrative functions and is central to accomplishing our national security mission. As a Business Systems Communications Lead, you will oversee and develop strategic and tactical communications for an important organizational change management component of the Lab's effort to replace its legacy ERP business system with a modern enterprise platform. This transformation will improve workflows and unify processes and data under SAP S/4HANA, including integrating customized applications across organizations, and support more efficient, data-driven operations.

Working in tandem with the Program Change Manager, this role serves as a key communications advisor to project leadership, workstream leads, system integrator partners, and engagement teams. You will lead communications planning across multiple workstreams and execute and deploy implementation strategies, helping teams anticipate communications needs and engage employees Lab-wide throughout the transition. The Communications Lead will also collaborate with critical internal partner organizations and external stakeholders throughout the project's implementation.

You will coordinate the efforts of Lab multi-media staff, contribute to content development for internal audiences-including employees, managers, and other stakeholders-across a variety of channels, and maintain communication protocols across the program team. Functional team members and organizational business communications will look to you for collaboration and support.

In this role, you will help maintain consistent messaging and manage key communications vehicles, ensuring employees receive clear, timely information about upcoming changes, how staff may be affected, and how they will be supported and prepared for the transition to the new system.

Minimum Job Requirements:

Technical knowledge and tools: You will have a thorough knowledge of English grammar and punctuation, and extensive experience in editing and writing. You will also have advanced proficiency using Microsoft Word and have a baseline understanding of generative AI tools, prompt engineering, evaluating AI-generated content for accuracy and quality, and applying AI responsibly within organizational policies.

Communication planning & execution: This role calls for strong communication skills and project-management experience with large, enterprise-wide initiatives. You should be an excellent writer and editor with sound judgment and the ability to work as a trusted partner to leadership. You must also be proficient in assessing challenges and creating and executing multi-channel communication campaigns that achieve specific, measurable goals.

Executive communication: You should have experience working with executive-level leaders on a wide variety of projects and products. You will understand how to capture an executive's "voice" and be able to create successful communication materials - such as quotes or correspondence - without significant oversight.

Web-based & multimedia strategy: We're looking for someone who has a track record of taking communications to the next level by strategically integrating multimedia content (photos, video, and graphics) into campaigns that reach any audience where they are and drive results.

Education/Experience: This position requires a bachelor's degree in English, journalism, communications, or a physical, life, or social science and a minimum of twelve years of relevant experience; or an equivalent combination of education and experience directly related to the occupation. Some experience leading and coordinating cross-functional teams with diverse skillsets and organizational backgrounds to support key business objectives is helpful.

Desired Qualifications:

Industry Knowledge: Experience working in a national laboratory or other large government organization. Experience with procedures and other process/policy documents related to facility operations. An ability to recognize and coordinate responses to potential third-party relationships that may be affected by the project.

Change management communications expertise: You understand, and have some experience in, organizational change management principles and how to craft communications (including newsletters) that support employee adoption and engagement. Preference will be given to candidates who have previously worked on a multi-functional, large-scale business transformation project, particularly one involving SAP S/4HANA.

Note to Applicants:

For full consideration, please submit a detailed cover letter with your resume addressing all required and desired skills. (Please include the job number and your name in the filename for your cover letter). Applications without cover letters will not be considered. Applicants may be asked to perform a writing test.

Work Schedule: The work location for this position is hybrid and is located in Santa Fe and Los Alamos. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Clearance and Health Regiments

• Criminal Background Check
• Pre-placement Drug Screening