Amazon

Communications Manager, Delivery

Amazon$126K — $171K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of communications or public relations experience
  • Bachelor's degree
  • Excellent written and verbal communication skills
  • Ability to translate complex data for external audiences
  • Experience working directly with media

Responsibilities

  • Build and lead strategic communications plans for delivery speed narratives
  • Translate complex data into compelling media stories
  • Analyze internal data to uncover trends and insights
  • Develop media moments that highlight delivery offerings
  • Manage complex communications challenges proactively and reactively

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Flexible spending accounts for healthcare expenses
Full Job Description
Amazon is looking for a driven, experienced Communications Manager to join its Stores Communications team, focused on Delivery and Speed storytelling. In this role, you'll lead proactive communications programs grounded in data and insights that help bring Amazon's fast delivery speeds to life for customers, media, and stakeholders. You'll develop narratives around delivery milestones, identify opportunities to tell Amazon's speed story, and partner with business leaders to shape communications strategies. This role can be based in Seattle, WA, or Arlington, VA.

Key job responsibilities
• Build and lead proactive strategic communications plans and campaigns to support Amazon's delivery speed narratives.
• Translate complex data into compelling stories, media moments, and sustained narrative momentum.
• Identify, analyze, and synthesize internal data to uncover trends, insights, and proof points that resonate with customers and media.
• Develop data-backed media moments that highlight Amazon's fast delivery offerings.
• Deliver earned, owned, and social media coverage of Amazon delivery speed and selection.
• Provide strategic communications guidance and support for business leaders and initiatives.
• Work across internal stakeholders to deliver on objectives.
• Develop and write press releases, media pitches, owned channels content and talking points.
• Build and maintain relationships with reporters from top-tier media outlets.
• Prepare forward-looking plans for emerging issues.
• Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively.

BASIC QUALIFICATIONS

- 7+ years of recent professional communications or public relations experience

- Bachelor's degree

PREFERRED QUALIFICATIONS

- Excellent written and verbal communications skills.

- Demonstrated ability to translate complex data for external audiences

- Ability to thrive in a fast-paced and deadline-oriented environment.

- Ability to drive progress and earn trust while working across multiple teams.

- Experience working directly with media.

- Creative and entrepreneurial thinking.

- Ability to operate independently while coordinating across multiple teams and stakeholders.

- Solid judgment, particularly in narrow time frames.

- Ability to multitask and prioritize.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 126,700.00 - 171,400.00 USD annually

USA, WA, Seattle - 126,700.00 - 171,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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