Job Title
Communications Manager
Job Description Summary
The Communications Manager works closely with the account leadership and Business Operations Teams to support communications, including drafting written collateral, developing account-specific messaging, coordinating with stakeholders to ensure alignment, managing content for newsletters, supporting account-level recognition and cultural engagement efforts.
Job Description
Job Description
- Facilitate strong relationships and open communication with brokers, leadership, across departments.
- Strong collaborative leadership skills, including ability to collaborate up, down and across the organization.
- Align and executive on a PR strategy that supports the firm’s business objectives, while providing the highest level of client service
- Provides strategy and tactics to achieve objectives and key performance indicators
- Ensure consistency, quality, and usage of best practices in all communications, leveraging traditional and digital media channels
- Boost company’s brand awareness, engagement, and thought leadership with best-in-class use of traditional and digital media channels
- Uphold the mission and standards of the company and support firm-wide initiatives
- Crisis management: support Asset Services leadership with all external communications initiatives surrounding sensitive company information and crises
- Identify and build strategic relationships for the company with national, local, and trade media
- Draft and disseminate pitches and press releases for notable transactions, wins, personnel changes, research and company milestones
- Identify and nominate brokers and transactions for relevant award opportunities
- Develop a calendar of paid and non-paid speaking opportunities (conferences and panel discussions) for senior brokers and leadership
- Staff all conferences and panel discussions where media is present
- Develop proactive media relations campaigns around trends and news of the day
- Create and develop sponsored content campaigns
- Develop, draft, and place paid sponsored content articles in relevant publications
- Develop and draft relevant blog posts
- Work with research to publicize the firm’s data and look for trend stories to use the data to tell a story
- Use any developed or existing thought leadership content to garner media coverage
- Assist brokers in complying with media and social media policies
Education:
- Bachelor’s degree or equivalent experience
- 5+ years of communications experience in a corporate or agency environment.
- Applies analytical skills and knowledge of data analysis tools and methodologies
- Proven capabilities supporting C-Suite leadership
- Thorough knowledge of commercial and property management real estate industry
- Ability to effectively influence others to achieve understanding, acceptance, and commitment to act in support of ideas, programs, or causes
- Ability to work effectively in a diverse environment
- Ability to independently achieve successful outcomes on all executed activities with minimal supervision
- Superior organization and time management and project management skills
- Ability to draw upon the analysis and make recommendations that have a direct impact on the company
- Accountable for delivering key performance indicators; using dashboard to track media engagement
- Prior experience implementing communications and PR strategies
- Excellent writing, editing and proofreading skills
- Proven ability to understand, synthesize, and reorganize complex information
- Ability to work effectively, efficiently and independently in a deadline-driven and dynamic office environment
- Experience developing and nurturing online audiences
- Ability to work with high-level executives and revenue producers
- Proficiency in Microsoft Office Suite
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
