TriWest Healthcare Alliance

Communication Spec Sr.

TriWest Healthcare Alliance$88K — $95K *
US-AnywhereRemote in Phoenix, AZ
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business (Marketing), Communications, Journalism, or related field
  • 5 years of experience in communications planning and writing
  • 5 years of professional writing and editing experience, including web content
  • Experience managing full life cycle projects from inception to delivery
  • Ability to obtain a favorable Department of Defense (DoD) background investigation

Responsibilities

  • Lead projects related to external communications for providers and patients
  • Develop and edit various documents including letters, proposals, and reports
  • Create communication plans that utilize both print and online media
  • Produce monthly fact sheets and provide data for external presentations
  • Coordinate with departments and senior leadership for communication materials
  • Ensure review and approval processes are followed before distribution

Benefits

  • Medical, Dental and Vision Coverage
  • Paid time off
  • 401(k) Retirement Savings Plan (with matching)
  • Short-term and long-term disability insurance
  • Tuition reimbursement
  • Paid volunteer time
Full Job Description
We offer remote work opportunities in the following locations ONLY: AK, AR, AZ, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY

US Citizenship REQUIRED: Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!"

Job Summary

Assists in the research, development, implementation and monitoring of the company's external communications programs. Serves as a chief writer/editor for corporation, including executive messaging. Assists in the planning and support of campaigns and contract requirements. Contributes to the development and manages external communication plans, documents and programs.

Education & Experience

Required:
• Bachelor's degree in Business (with Marketing emphasis), Communications, Journalism, or related field; or equivalent experience
• U.S. Citizen
• Must be able to receive a favorable interim and final Department of Defense (DoD) background investigation
• 5 years of experience developing communications plans and writing projects in a fast-paced marketing, public relations, start-up or healthcare communications environment
• 5 years professional and proven writing and editing experience, including print and Web content
• Experience leading full life cycle projects, to include staff and logistics, from start to finish

Preferred:
• Experience with social media tactics and monitoring, presentation development and other executive-level requests
• Experience managing design and production process, including working with Web/Graphic designers, freelancers, agencies, printers and other external vendors
• Strong analytical and project management skills

Key Responsibilities
• Serves as functional project leader for external provider and patient contract based Communications.
• Develops and edits content, including writing and editing of documents (i.e., letters, proposals, reports) and presentations. Ensures consistent corporate approach and messaging. Applies consistent branding/image and corporate style management.
• Under often strict deadlines, develops communication plans and programs which effectively utilize print and online media to maximize the education and promotion of external TriWest news and programs. Assists with writing portal, website and other contract related communications.
• Creates monthly fact sheets for external distribution. Provides data support for presentations to external audiences.
• Interfaces with TriWest departments and senior leadership to coordinate the development and production of various communications and communications campaigns, as requested.
• Coordinates appropriate levels of reviews and approvals for materials and messages prior to distribution.
• Serves as a team player and willing to contribute writing and editing skills in support of the department's communication efforts and programs, as requested.
• All other duties as assigned.
• Regular and reliable attendance is required.

Competencies

Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Skills in writing and editing to refine, clarify, and simplify complicated concepts into plain language; ability to adapt writing style for different audiences; skilled in fact-finding, internet research, proofreading, and editing; ability to work cross-functionally with all levels inside and outside TriWest; ability to act as change management agent; ability to meet fast-paced production deadlines.

Working Conditions

Working Conditions:
• Availability to work non-regular hours as necessary
• Works within a standard office environment, with limited travel
• Extensive computer work with prolonged sitting

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
  • Medical, Dental and Vision Coverage
  • Paid time off
  • 401(k) Retirement Savings Plan (with matching)
  • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
  • Tuition reimbursement
  • Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $88,000 - $95,000 per year

About TriWest Healthcare Alliance

Industry
Founded
1996

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