Commercial Portfolio Manager (Bridgewater, MA)

Merrimack Valley Credit Union

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience required.
  • 4-5 years of experience in business/commercial lending needed.
  • 3 years of management experience preferred.
  • Formal credit training is highly preferred.
  • Knowledge of commercial credit and lending policies required.
  • Proficient in MS Office, particularly Excel and PowerPoint.
  • Strong organizational, analytical, and interpersonal skills essential.

Responsibilities

  • Manage a portfolio of commercial loans and maintain accurate credit and legal files.
  • Conduct comprehensive financial tracking and complete annual reviews of borrowers.
  • Prepare necessary documentation for loan renewals and ensure compliance with all requirements.
  • Track and ensure timely completion of annual reviews by third-party or internal teams.
  • Support the development of the commercial lending portfolio through effective relationship management.
  • Assist members in loan modifications and resolving credit issues as needed.
  • Administer the complete lending process from application to closure and compliance.

Benefits

  • Access to thorough training programs for professional development.
  • Opportunity to work closely with clients and internal teams for collaborative growth.
  • Potential for career advancement within the organization.
  • Comprehensive benefits package supporting work-life balance.
Full Job Description
Join Our Team as a Commercial Portfolio Manager
Location: Bridgewater, MA | Full-Time


As a Commercial Portfolio Manager, you will oversee the asset quality and risk management of an assigned portfolio of commercial and business loans and relationships. In this role, you will conduct comprehensive annual reviews for every client, assess borrower and project performance, and recommend appropriate risk ratings. By proactively identifying early warning signs and implementing mitigation strategies, you will play a key role in preserving the credit quality of the portfolio. You'll collaborate closely with internal teams and clients to ensure adherence to internal policies and regulatory requirements, all while monitoring borrower performance to support sound, strategic lending decisions.

What You'll Be Doing (Your Responsibilities)

  1. Manages a portfolio of assigned loans including maintaining credit and legal files, quality control of loan closings, loan documents, system booking and credit file maintenance.
  2. Provides portfolio management, tracking reporting and file maintenance including tracking financial statements and completing annual reviews, covenant compliance, UCC and insurance expirations, and payment performance.
  3. Prepares/tracks/renews the following items as required; loan rate reset dates, loan funding requests, UCC expiration, hazard insurance, flood insurance, internal commercial servicing requirements, participation reconcilements and remittances, and financial covenants.
  4. Tracks and ensures Annual Reviews for all loans are completed in a timely manner either by a third party, Underwriting, or preparation of short form reviews in accordance with policy.
  5. Prepares documents for loan renewals, orders and tracks documents required to complete the loan file, including flood and general insurance, appraisals, loan disclosures and compliance.
  6. Supports the growth and development of the assigned commercial lending loan portfolio by effectively managing member loans and relationships.
  7. Establishes and maintains relationships with current members. Leverages customer knowledge to proactively identify and recommend opportunities to cross-sell additional loan and non-credit products to members.
  8. Works with members to extend, modify and/or restructure existing loans as needed. Assists in resolving credit problems, delinquent payment issues and other related affairs.
  9. Administers the lending process to conclusion including assisting with loan applications and packages, submission to underwriting, tracking, regulatory disclosures, compliance, and loan document preparation.
  10. Reviews loan applications for completeness prior to submission to VP, Head of Commercial Lending and internal or external Underwriting for review.
  11. Conducts pre-closing document review, reviews documents for accuracy and compliance with Loan Approval Memorandum and Commitment Letter terms and conditions.
  12. Assists lenders in preparation for closings, including ordering and reviewing legal and lien information from the Secretary of State. Prepares loan documents for closings and coordinates R/E closings with attorneys as appropriate.
  13. Conducts site visits (as needed with Loan Officer) and prepares site visit reports for loans in assigned portfolio.
  14. Ensures adherence to Credit policies and procedures, and regulatory requirements.
  15. Participates in evaluating risk ratings and makes recommendations for revisions.
  16. Interfaces with third-party underwriters and commercial loan servicers.
  17. Manages the quality control and maintenance of Credit and Legal files in assigned portfolio.
  18. Performs additional duties as requested.


What We're Looking For (Your Qualifications)
  1. Bachelor's degree or equivalent work experience required.
  2. Four to five years of experience in business/commercial lending required.
  3. Three years of management experience preferred.
  4. Formal credit training is highly preferred.
  5. Knowledge of commercial credit and lending policies and standards required.
  6. Proficient in MS Office, Outlook, Excel and PowerPoint.
  7. Excellent organizational skills and the ability to manage multiple tasks with speed and accuracy.
  8. Strong analytical skills, verbal and written business communication skills, member service skills, and robust interpersonal skills.

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