Commercial Onboarding and Operations Manager

Laborie Medical Technologies Corp

$80K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, clinical, education, or related field.
  • 4+ years of sales success in B2B or medical device industry.
  • Experience in designing and delivering training programs.
  • Ability to effectively present training materials.
  • Willingness to travel up to 50%.
  • Preferred: Experience in teaching, coaching, or mentoring.

Responsibilities

  • Provide sales operations support for onboarding and training.
  • Partner with Sales Leadership and cross-functional teams.
  • Lead projects to improve operational efficiency and support revenue growth.
  • Manage vendor credentialing and ensure new hires have necessary resources.
  • Drive continuous improvement in onboarding and sales support processes.

Benefits

  • Paid time off and volunteer time.
  • Medical, Dental, Vision benefits and Flexible Spending Account.
  • Health Savings Account with company contributions.
  • 401k retirement plan with company match.
  • Parental leave and adoption services.
  • Access to health and wellness programs.
Full Job Description
As a key member of the Urology team, the Commercial Onboarding & Operations Manager is responsible for coordinating and executing end-to-end onboarding and sales operations activities that enable the effectiveness and readiness of the U.S. commercial sales force. The position plays a critical role in preparing new commercial hires and supporting field teams by ensuring timely onboarding, structured training execution, operational compliance, and access to required tools, systems, and resources. By partnering closely with Sales Leadership, Territory Training Managers, Clinical, HR, Finance, and Fleet/Expense stakeholders, this role helps establish a strong foundational experience that supports clinical understanding, scientific credibility, and business readiness-positioning employees for success from their first day in the field and enabling scalable, compliant commercial growth. About the Role: • Provide sales operations support for the U.S. Commercial organization, including onboarding, deployment, and delivery of world-class training programs. • Serve as a trusted partner to Sales Leadership and cross-functional teams on sales support, operational readiness, and execution needs. • Lead and deliver assigned projects focused on improving efficiency, reducing unnecessary costs, and supporting commercial revenue growth initiatives. • Manage vendor credentialing programs and ensure new commercial hires have required system access, tools, equipment, training, and compliance documentation. • Drive continuous improvement by streamlining onboarding, training, and sales support processes, while developing and maintaining documentation, playbooks, and process guides. Minimum Qualifications: • Bachelor's degree in a business, clinical, education, or related major. • 4+ years of demonstrated sales success in business-to-business and/or medical device field. • Extensive experience with the design, development, and execution of education and training programs. • Ability to present training materials in an understandable and efficient way. • Ability to travel up to 50%. Preferred Qualifications: • Experience in teaching, coaching, or mentoring. Why Laborie: Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries. • Paid time off and paid volunteer time • Medical, Dental, Vision and Flexible Spending Account • Health Savings Account with Company Funded Contributions • 401k Retirement Plan with Company Match • Parental Leave and Adoption Services • Health and Wellness Programs and Events

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