Hub International Limited

Commercial Lines Manager

Hub International Limited$119K — $181K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of commercial lines insurance experience
  • Experience supervising a commercial accounts team
  • Thorough knowledge of commercial lines coverages and markets
  • Producer’s license required
  • Proficiency with Microsoft Office software
  • Strong organizational and communication skills, with ability to work collaboratively

Responsibilities

  • Oversee daily operations of the department, setting objectives and organizing workflows
  • Lead account servicing within industry principles, focusing on effective service and account development
  • Manage team performance through training, motivation, and appraisals
  • Recommend hiring decisions for department personnel
  • Assign accounts to staff and assist with servicing high-complexity accounts
  • Provide technical expertise to team on coverage options
  • Coordinate account servicing with Producers
  • Analyze renewal and cancellation trends to meet EBITA goals
  • Negotiate policy pricing and coverage with marketing and underwriting teams
  • Manage administrative claims processes and premium collections
  • Implement quality control measures to enhance customer service

Benefits

  • Comprehensive health, dental, vision, life, and disability insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • 401(k) retirement plan with employer contributions
  • Paid time off including vacation, sick, and personal days
  • Potential for bonuses, equity, and commissions in certain roles
Full Job Description

We are looking for a Commercial Lines Manager to join ourteam on a Hybrid work schedule.

Overview:

Responsible for the administration and operation of the Commercial Lines Department in assigned location, supervising assigned personnel and the direct handling and servicing of commercial accounts in accordance with the practices, policies and procedures of the Company.

Responsibilities:

  • Oversee the daily operation of the department, by setting objectives, planning, organizing, and coordinating with other departments.

  • Supervise services of the department within the accepted principles and practices of the insurance community, with primary responsibility for effective account services and the development of new and existing accounts.

  • Supervise and direct department personnel including training, motivation, performance appraisal and salary recommendation.

  • Responsible for recommending the hiring or dismissal of personnel within the department.

  • Assign accounts and work assignments to department personnel and provide assistance with the servicing of accounts.

  • Provide technical knowledge and expertise to department personnel regarding appropriate coverage.

  • Coordinate the handling and servicing of accounts with the Producer.

  • Review and analyze renewal and cancellation trends as related to EBITA goals and objectives.

  • Handle and service assigned commercial accounts of high complexity.

  • Assist customers and make suggestions for appropriate coverage.

  • Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.

  • Prepare applications for submission to the Marketing/Underwriting Department regarding new and renewal coverage.

  • Negotiate with marketing/underwriting personnel regarding the pricing and coverage of policies.

  • Oversee the administrative claims process for accounts assigned to the department.

  • Oversee the collection of premiums due for accounts assigned to the department.

  • Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.

  • Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.

  • Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.

  • Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.

Qualifications:

  • Five years commercial lines insurance experience.

  • Experience supervising a commercial accounts team.

  • Thorough knowledge of commercial lines coverages and markets.

  • Producer27s license.

  • Experience with Microsoft Office products.

  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

The expected salary range for this position is $119,780annually - $181,500 annually and will be impacted by factors such as the successful candidate27s skills, experience and working location, as well as the specific position27s business line, scope and level.HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

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