Commercial Lines Account Manager

Impact Performance Team

$75K — $100K *
Miami, FL 33186In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in Commercial Insurance Account Management required
  • Experience working with middle-market accounts across various industries
  • Strong professionalism and ethical standards required
  • Proven ability to meet deadlines and commitments to clients
  • Must be within a 3-hour drive of Miami, FL and able to commute to the office as required

Responsibilities

  • Manage and service a portfolio of Commercial Lines accounts
  • Partner with Producers to prepare proposals and coordinate underwriting
  • Conduct proactive coverage reviews to identify gaps and cross-sell opportunities
  • Process endorsements, certificates, and policy changes with precision
  • Maintain communication with clients and internal stakeholders
  • Deliver exceptional client service to strengthen long-term relationships

Benefits

  • 100% health insurance coverage
  • 401(k) plan with company match
  • Group disability and life insurance
  • 15 days of paid time off upon salary hire
Full Job Description
Role Overview
The Commercial Lines Account Manager role is a position that supports our Commercial Lines Sales Producers. This individual will manage client relationships, service accounts, and perform licensed insurance activities while delivering proactive solutions that align with each client's needs. Your key responsibilities may include:
  • Manage and service a portfolio of Commercial Lines accounts, ensuring accuracy, coverage adequacy, and seamless renewals
  • Partner with Producers to prepare proposals, coordinate underwriting, and support new business and renewal strategy
  • Conduct proactive coverage reviews to identify gaps, cross sell opportunities, and risk management solutions
  • Process endorsements, certificates, policy changes, audits, and renewals with precision and timeliness
  • Maintain clear, consistent communication with clients, carriers, and internal stakeholders while documenting all activity accurately
  • Deliver exceptional client service that strengthens long term relationships and supports agency growth

Requirements
  • Minimum 3 years Commercial Insurance Account Management experience required
  • Confidence working on middle-market accounts across different industries
  • Strong professionalism and ethical standards
  • Consistent follow through on deadlines meetings and client commitments
  • Must be located within a 3 hour drive of Miami, FL and able to commute to the office as required


Ideal Candidate
  • Enjoys helping clients and building lasting relationships
  • Able to offer creative and innovative solutions
  • Engaged in civic or professional associations
  • Strong communicator who understands how to align agency resources with client needs
  • Detail oriented and accountable
  • Values community involvement and long term client partnerships

Benefits
  • Base Salary starting at $75,000-$100,000 depending on experience
  • 100% health insurance
  • 401(k) with company match (up to 3%)
  • Group disability and life insurance
  • 15 days PTO while on salary.

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