• Job Title: Area Manager
• Location: Lakewood, WA

Job Summary

As an Area Manager, you will oversee daily operations across multiple accounts in your assigned territory. You will ensure exceptional service delivery, client satisfaction, crew development, and operational excellence. This role is key to driving crew productivity, workplace safety, and client retention.

Qualifications

Education

• Bachelor's degree in Business Administration, Landscape Architecture, or Horticulture preferred
• Equivalent work experience considered

Experience

• Minimum 5 years in a related role
• Commercial property management and HOA Boards experience a plus

Licenses & Certifications

• Valid driver's license
• Commercial Pesticide Applicators License, or ability to obtain within 1 year
• Certified Landscape Technician (CLT), or ability to obtain within 1 year

Skills & Competencies

• Strong leadership and team-building abilities
• Excellent relationship-building and client communication skills
• Proficiency with commercial landscape equipment and irrigation systems
• Strong organizational, problem-solving, and multi-tasking abilities
• Bilingual English/Spanish strongly preferred
• Proficient in Microsoft Word, Excel, and Outlook

Responsibilities

Client & Site Management

• Serve as the main client contact for day-to-day site issues
• Conduct site walk-throughs with clients and company representatives
• Ensure services meet contract specifications, schedules, budgets, and quality standards
• Identify opportunities for maintenance, irrigation upgrades, and enhancements

Team Leadership & Operations

• Manage, mentor, and develop a team of 15-20 employees
• Plan labor needs, hire or terminate staff as necessary
• Review and approve timesheets for payroll accuracy
• Foster employee morale, recognize achievements, and support professional growth
• Monitor safety compliance and enforce site safety protocols

Business & Financial Oversight

• Analyze cost reports and budget variances
• Collaborate with Service & Operations Support on minor extra work projects
• Partner with Project Managers on client communications and larger projects
• Meet or exceed annual sales goals
• Maintain accurate client and project records in CRM software

Total Rewards

At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.

Monarch also provides eligible employees with an array of additional benefits, including:

• Medical, Dental, and Vision Plans
• Retirement Savings & Employee Equity Program
• Flexible Time Off, 6 paid Holidays, Bereavement, and Jury Duty
• Education Assistance & Career Advancement
• Company Vehicle
• On-Demand Pay through DailyPay
• Referral Bonus Programs
• Gym Membership and Mobile Carrier Discounts

The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.

Pay range: $80,200 - $90,200

Commission: 1% - 2% commission paid on ancillary gross margin sales