Richemont

Commercial Director West - Los Angeles (Remote)

Richemont$160K — $170K *
US-AnywhereRemote in Los Angeles, CA
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Strong business acumen and strategic vision
  • 10+ years of leadership experience in retail, wholesale, or business strategy (luxury preferred)
  • Proven ability to develop and inspire teams
  • Self-driven and results-oriented in a fast-paced environment
  • Bachelor's degree; luxury watches or jewelry experience preferred
  • Excellent communication and presentation skills
  • Willingness to travel 70% of the time
  • Fluency in English

Responsibilities

  • Drive profitable performance of boutiques and POS, including expansion plans
  • Provide commercial analysis to support business acceleration
  • Define and monitor annual commercial objectives and KPIs
  • Understand market dynamics and propose growth opportunities
  • Conduct territory visits and maximize client-facing opportunities
  • Lead and coach retail and wholesale teams to foster excellence
  • Develop strategic action plans for client traffic and retention
  • Ensure product knowledge training and strong storytelling capabilities
  • Oversee operational guidelines compliance and support sales
  • Build brand awareness and align marketing events with storytelling
  • Ensure flawless presentation of the brand in stores
  • Lead the process of store openings and renovations

Benefits

  • Comprehensive medical, dental, and vision programs
  • Health savings and flexible spending accounts
  • Income protection solutions including life insurance and disability benefits
  • 401(k) with employer match
  • Paid time off and wellness reimbursement benefit
  • Access to employee assistance program
  • Volunteer days off to support community initiatives
Full Job Description
Responsibilities

BUSINESS DEVELOPMENT
  • Drive profitable and sustainable performance of own-operated boutiques and partner-operated boutiques as well as multi brand POS, including expansion plans (openings, renovations, network rationalization)
  • Provide structured commercial analysis and regional strategy to support business acceleration and 3-year plan
  • Define annual commercial objectives and monitor performance and KPI achievement ensuring alignment with targets and brand ambitions, and implement action plans to achieve objectives
  • Be an expert in the territories managed, understanding market dynamics, consumer demographics, opportunities and collect market intelligence on players' moves to propose qualitative growth opportunities
  • Conduct frequent territory visits and maximize each opportunity with coaching, client-facing activations and building of your personal network (clients, partners, key industry persons)


RETAIL AND TEAM DEVELOPMENT
  • Lead, coach, and develop high-performing retail and wholesale teams, while fostering a culture of excellence, client-centric and entrepreneurial attitude with our talents
  • Develop yearly strategic action plans with partners and Boutique Managers, to drive qualitative traffic, conversion, and develop effective client development strategy focusing on retention
  • Ensure product knowledge training across the region, ensuring strong storytelling capabilities and commercial confidence at retail level
  • Lead recruitment, onboarding and continuous development of retail teams in collaboration with regional training functions


OPERATIONAL EXCELLENCE
  • Ensure implementation of brand operational guidelines including optimal product inventory, stock aging and rotation
  • Ensure exceptional operational support to drive sales and superior customer experience
  • Deliver positive audit results and full compliance with Maison policies and procedures


BRAND IMAGE AND MERCHANDISING
  • Build a positive and consistent brand awareness across channels and partner with marketing teams to ensure commercial alignment with events, story-telling and launch plans
  • Ensure a flawless presentation of Jaeger-LeCoultre in each store under supervision
  • Lead the process of store opening, renovation and relocation in close collaboration with the Store Design & Planning (SDP), Visual Merchandising (VM) and Ops teams


Qualifications
  • Ideal candidate for this role will possess a strong business acumen, strategic vision and proven leadership capability to develop and inspire teams and elevate the brand in the long-term.
  • Self-driven, you are passionate and thrive in a fast-paced environment and focus on action and results.
  • You are a strong team player, who values collective success.
  • You will have at least 10 years of leadership and expertise in retail, wholesale and business strategy implementation, preferably in a luxury environment
  • A bachelor's degree and experience in luxury watches or jewelry industry is preferred.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to travel at least 70% of time, sometimes for extensive periods required
  • Fluency in English required.


Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $160,000-$170,000

Salary will be determined based on relevant skills and experience.

About Richemont

Compagnie Financière Richemont SA, also known as Richemont, is a Switzerland-based luxury goods holding company founded in 1988 by South African businessman Johann Rupert. Through its various subsidiaries, Richemont designs, manufactures, distributes, and sells premium jewelry, watches, leather goods, writing instruments, firearms, clothing, and accessories. The company's portfolio includes several of the world's most prestigious luxury brands, including Cartier, Van Cleef & Arpels, Montblanc, and Dunhill. Richemont is listed on the SIX Swiss Exchange and the JSE Limited under the symbol 'CFR'.
Learn more about Richemont
Size
28,900 employees
Industry

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