Job Summary

As a CBRE, Government & Defense Services Cleaning Manager, you will be responsible for the implementation of strategic direction for onsite cleaning operations. You will oversee cleaning operations, ensuring high standards of cleanliness and safety while managing staff and resources effectively.

Description:

• Provide formal supervision for employees. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Leads, manages, and inspires a diverse team to provide top-notch service.
• Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
• Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
• Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications
• Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
• Collaborates with key partners to support regional initiatives
• Ensures compliance with QA, CBRE Government & Defense policies, and program requirements, along with completing all reporting on time
• Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
• Ensures consistent and fair administration of all policies and procedures
• Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings

What You'll Need:

• Bachelor's or master's degree from an accredited college or university preferred, or five (5) to seven (7) years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree
• Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc.
• Has a proven track record of growing a business and leading teams, along with strong financial acumen
• Has ability to think quickly, analytically, strategically, and accurately
• Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
• Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite

Travel:

What percentage of their role do they have to leave their base location? Multi-site travel required in this position (up to 50%).

Disclaimer:

CBRE Government and Defense is thrilled at the opportunity for you to apply to one of our roles. The base yearly salary range for this position is $80,000 to $98,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.

This description is not intended to be an "all inclusive" list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recorded immediately. The requirements stated represent the minimum levels of knowledge, skills and/or abilities to qualify and satisfactorily perform this job.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.