Fidelity Bank

Commercial Card Solutions Manager

Fidelity Bank$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field.
  • Minimum of five years in financial services.
  • Experience in implementation, project management, or account management.
  • Familiarity with payment systems and accounting principles.
  • Strong computer skills are essential.
  • Willingness to travel and work flexible hours.

Responsibilities

  • Conduct annual in-person and virtual commercial card business reviews and product demonstrations.
  • Lead the onboarding and implementation process for business and commercial card products.
  • Collaborate with various bank teams to identify client needs and appropriate card solutions.
  • Ensure accurate, efficient, and secure processing of commercial card services.
  • Act as a liaison to internal bank departments and coordinate resources for client success.
  • Partner with sales officers to identify new commercial card opportunities and educate suppliers.
  • Provide product support for commercial cards and other banking solutions.

Benefits

  • Opportunity for professional development through product training.
  • Exposure to diverse financial services environment.
  • Collaboration with multiple departments for enhanced career growth.
  • Participation in strategic business reviews and client interactions.
Full Job Description
COMMERCIAL CARD SOLUTIONS MANAGER

This candidate will be responsible for:
  • Conducts annual in-person and virtual commercial card business reviews and product demonstrations.
  • Leads the onboarding and implementation process for business and commercial card products, including gathering requirements, developing solutions, and providing client training.
  • Collaborates with Commercial Lending, Treasury Management, Business 360, and other bank teams to identify client needs and appropriate card solutions.
  • Ensures commercial card services are processed accurately, efficiently, and securely in accordance with bank policies and procedures, including obtaining required credit approvals and documentation.
  • Serves as a key partner and liaison to internal bank departments and coordinates resources to ensure client objectives and a seamless customer experience are achieved.
  • Partners with sales officers in Kansas and Oklahoma to identify new Business and Commercial Card opportunities and educates/enrolls suppliers in virtual card payment solutions.
  • Provides product support to internal and external customers for commercial cards, ACH, wires, sweep accounts, remote deposit capture, positive pay, and commercial online banking.

Requirements for the position include the following:
  • Bachelor's degree in business or related field.
  • A minimum of five years of financial services experience required.
  • Experience working in areas of implementation, project management, or account management.
  • Familiarity with payment systems, accounting principles, and strong computer skills.
  • Travel and the ability to work late and/or flexible hours required.

About Fidelity Bank

Fidelity Bank is a community bank headquartered in Atlanta, Georgia. It was founded in 1974 and has grown to over 60 branches throughout Georgia and Florida. Fidelity Bank offers a range of personal and business banking services, including checking and savings accounts, loans, mortgages, and wealth management. The bank has over 2,000 employees and is committed to supporting the communities it serves through charitable giving and volunteerism.
Learn more about Fidelity Bank
Size
2,000 employees
Industry

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