Commercial Account Manager

IMA Financial Group

$80K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of commercial insurance experience
  • Strong communication skills (written and verbal)
  • Ability to work independently
  • Experience with MS Office (PowerPoint, Outlook, Word, Excel)
  • Ability to build relationships with underwriters and clients
  • Ability to maintain data standards in AMS
  • Holds or pursuing a general insurance designation (preferred)
  • Some travel required (up to 20%)

Responsibilities

  • Demonstrates IMA's core values and commitment to diversity and inclusion
  • Acts as primary contact for client requests in assigned accounts
  • Collaborates with Account Executive on client engagement and negotiations
  • Supports client onboarding and prepares renewal materials
  • Anticipates potential issues through effective communication
  • Manages marketing submissions and ongoing negotiations with carriers
  • Reviews accuracy of quotes and prepares proposals for Account Executive
  • Handles policy processing and communicates changes during negotiations
  • Performs various administrative tasks including audits and contract reviews

Benefits

  • Annual Performance Bonus
  • Stock Purchase Program
  • Comprehensive Medical, Dental, and Vision Plans
  • Family Assistance Program
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) Retirement Plan with matching options
  • Life/AD&D and Disability Insurance Options
  • Paid Time Off and Flexible Work Options
  • Sabbatical and Gift Matching programs
  • Well-Being Stipend for personal development opportunities
Full Job Description
Essential job responsibilities include but are not limited to:
  • Supports and demonstrates IMA's core values
  • Values and understands the importance of diversity, equity, and inclusion among all IMA associates
  • Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging accounts) with direction from the Account Executive and prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.)
  • Partners with AE on client interactions, negotiations, technical analysis, and program design
  • Supports AE with new client onboarding
  • Building ability to anticipate problems through client or underwriter communications or industry changes
  • Using the client workbook, and under the direction of the Account Executive, creates the marketing submission and manages ongoing negotiates with carriers
  • Receives quotes, reviews for accuracy and desired coverages, terms, pricing from submission, generates and populates the proposal, and sends to Account Executive for completion/review
  • Receives policies, sends instructions to the applicable COE, and keeps COE abreast of any changes that occur during negotiations with ability to process the policy if needed
  • Performs premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation & master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and audits on expired and/or non-renewed policies


Required Experience and Skills include but are not limited to:
  • Ability to work within AMS and maintain data completeness standards
  • 4+ years of commercial insurance experience
  • Ability to work independently
  • Ability to build underwriter and client relationships
  • Ability to delegate to appropriate parties when necessary
  • Experience with MS Office products required (specifically PowerPoint, Outlook, Word, and Excel)
  • Holds or is pursuing general insurance designation (preferred)
  • Some travel required (up to 20% depending on book of business & industry)
  • Strong communication skills both written and verbal

#LI-JS1

Salary Range

$80,000-$120,000 USD

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.

*These benefits do not apply to internship roles.

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