Commercial Account Manager

IMA Financial Group

$80K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in insurance or related field
  • Familiarity with AMS and data management
  • Strong organizational and multitasking skills
  • Effective written and verbal communication abilities
  • Ability to build and maintain client and underwriter relationships
  • Proficiency in MS Office, particularly PowerPoint, Outlook, Word, and Excel
  • Pursuing or holds a general insurance designation preferred
  • Willingness to travel up to 20% of the time when necessary

Responsibilities

  • Demonstrate and support IMA's core values
  • Serve as primary client contact for mid-market or emerging accounts
  • Prepare renewal materials under Account Executive direction
  • Assist Account Executive in client interactions and negotiations
  • Create marketing submissions and manage negotiations with carriers
  • Receive, review, and generate proposals for client policies
  • Handle policy processing and communicate changes effectively
  • Perform various administrative tasks related to policy management

Benefits

  • Annual Performance Bonus
  • Employee Stock Purchase Plan
  • Comprehensive Medical, Dental, and Vision plans
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • 401(k) plan with employer contributions
  • Paid Time Off and Holidays
  • Flexible work options and the possibility of Sabbatical
  • Professional Development opportunities and Well-Being Stipend
  • Gift Matching and Family Assistance Programs
Full Job Description
Essential job responsibilities include but are not limited to:
  • Supports and demonstrates IMA's core values
  • Values and understands the importance of diversity, equity, and inclusion among all IMA associates
  • Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging accounts) with direction from the Account Executive and prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.)
  • Partners with AE on client interactions, negotiations, technical analysis, and program design
  • Supports AE with new client onboarding
  • Building ability to anticipate problems through client or underwriter communications or industry changes
  • Using the client workbook, and under the direction of the Account Executive, creates the marketing submission and manages ongoing negotiates with carriers
  • Receives quotes, reviews for accuracy and desired coverages, terms, pricing from submission, generates and populates the proposal, and sends to Account Executive for completion/review
  • Receives policies, sends instructions to the applicable COE, and keeps COE abreast of any changes that occur during negotiations with ability to process the policy if needed
  • Performs premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation & master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and audits on expired and/or non-renewed policies

Required Experience and Skills include but are not limited to:
  • Ability to work within AMS and maintain data completeness standards
  • Strong organizational skills
  • Ability to work independently
  • Ability to build underwriter and client relationships
  • Ability to delegate to appropriate parties when necessary
  • Experience with MS Office products required (specifically PowerPoint, Outlook, Word, and Excel)
  • Holds or is pursuing general insurance designation (preferred)
  • Some travel required (up to 20% depending on book of business & industry)
  • Strong communication skills both written and verbal

Competencies & Traits:
  • Professionalism
  • Manage Client Relationships
  • Agility/Flexibility
  • Interpersonal skills
  • Communicating

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Salary Range

$80,000-$100,000 USD

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.

*These benefits do not apply to internship roles.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

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