### Job Title Commerce Architecture & Delivery Senior Manager I Agentic Commerce ### Job Description What’s in it for you • Lead large-scale commerce implementations where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks) • Shape Accenture Song’s Agentic Commerce engineering standards, accelerators, and reusable assets • Own end-to-end delivery—from architecture and roadmap through build, rollout, and value realization • Work with global clients across B2C, B2B, and B2B2C commerce • Grow engineering leaders and multidisciplinary teams across AI, backend, cloud, and commerce platforms What you will do in this role As an Agentic Senior Manager in Customer Technology – Commerce, you will own the architecture, delivery, and scaling of Agentic Commerce implementations, ensuring AI-driven capabilities are production-ready, secure, and tightly integrated with enterprise commerce ecosystems. Commerce & Platform Leadership • Define and lead Agentic Commerce architecture patterns across composable and platform-led commerce implementations • Translate AI-driven commerce strategy into executable platform roadmaps aligned to Salesforce, Adobe, SAP, and MACH ecosystems • Lead prototype-to-production transformations, embedding agentic workflows into live commerce environments Architecture & Engineering • Architect modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services • Establish enterprise-grade standards for scalability, security, observability, and reliability of agentic systems • Drive build vs. buy decisions across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure Delivery & Execution • Lead large, distributed engineering and delivery teams across AI, backend, data, cloud, and DevOps • Oversee CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP • Ensure seamless integration with CRM, CDP, payments, order management, pricing, and fulfillment systems Governance, Risk & Value Realization • Embed policy-driven architecture including governance, compliance, auditability, and explainability • Define technical and business KPIs to measure agent performance, conversion uplift, operational efficiency, and ROI • Establish human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness Market & Practice Growth • Create industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations • Sponsor internal accelerators, reference architectures, and reusable components • Engage C-suite and senior client stakeholders, translating complex architectures into business outcomes • Travel: As required for client support up to 50% • Location: Primary residency within 90 minutes of an approved Accenture office Who we are looking for Qualifications • 12+ years of experience delivering enterprise-scale commerce and digital platforms with proven leadership at the Senior Manager level across complex, multi-region programs. Experience should include: Core Expertise • Deep experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks) • Strong hands-on leadership in agentic AI architectures embedded into production systems • Expertise in API-led, microservices-based architectures supporting distributed commerce systems • Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms • Experience with designing of a semantic layer and knowledge graph • Experience with prompt engineering Engineering & Delivery • Proven success leading prototype-to-production programs with CI/CD, cloud-native architecture, and DevOps • Experience defining enterprise governance frameworks for AI-driven systems • Strong understanding of observability, performance benchmarking, and AI evaluation frameworks Leadership & Communication • Demonstrated ability to lead cross-functional engineering teams • Strong executive communication skills—able to present architecture and delivery plans to senior stakeholders • Track record of shaping practice capabilities, reusable assets, and market differentiation Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/02/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: Role Location Annual Salary Range California $132,500 to $302,400 Colorado $132,500 to $261,300 Connecticut $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maine $112,900 to $222,500 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York $122,700 to $302,400 New Jersey $141,100 to $302,400 Ohio $122,700 to $241,900 Virginia $122,700 to $278,200 Washington $141,100 to $278,200