Comfort Consultant

Polestar Plumbing, Heating & Cooling

$150K — $200K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-2 years of HVAC, in-home sales, or related experience preferred
  • Strong communication, presentation, and customer service skills
  • Sales-driven mindset with a customer satisfaction focus
  • Ability to build rapport and close sales in residential settings
  • Valid driver's license with a clean driving record

Responsibilities

  • Meet with homeowners to assess comfort needs and provide tailored HVAC solutions
  • Design and present options for system replacements and IAQ products
  • Educate customers on system performance and efficiency
  • Provide exceptional customer service and establish trust
  • Prepare accurate estimates and proposals using company tools
  • Close sales and guide customers through the installation process
  • Collaborate with installation and service teams for a seamless customer experience
  • Maintain detailed records of appointments and proposals using mobile software

Benefits

  • Quick and efficient hiring process, often completed within 24-48 hours
  • Opportunity to grow within a supportive team environment
  • Continuous improvement initiatives for professional development
  • Access to company tools and mobile software for efficient workflow
  • Engagement with a collaborative team focused on exceptional customer service
Full Job Description
What You'll Be Doing:
  • Meet with homeowners to assess comfort needs and provide customized HVAC system solutions
  • Design and present system replacement options, upgrades, and indoor air quality (IAQ) products (air purifiers, humidifiers, dehumidifiers, etc.)
  • Educate customers on system performance, efficiency, and long-term value
  • Build trust through exceptional customer service and professional communication
  • Prepare accurate estimates and proposals using company tools
  • Close sales and guide customers through the installation process
  • Collaborate with install and service teams to ensure a seamless customer experience
  • Maintain detailed records of appointments, proposals, and sales activity using mobile tools/software

Our 3 Step Hiring Process:

At Polestar, we know great talent moves fast-and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours!

  1. Apply
  2. Phone Screen
    If your experience is a match, our team will reach out-often the same day-for a brief phone interview
  3. In-Person Interview
    If the phone screen goes well, we'll schedule an in-person interview-usually within 24 hours. You'll meet with team members, ask questions, and learn more about working at Polestar

Requirements:
  • 1-2 years of HVAC, in-home sales, or related experience preferred
  • Strong communication, presentation, and customer service skills
  • Sales-driven mindset with a focus on customer satisfaction
  • Ability to build rapport and close sales in a residential setting
  • Valid driver's license with a clean driving record

Location:

7252 W Frontage Rd, Merriam, KS 66203

Think you'd be a great fit? So do we. Come grow with us at Polestar-apply now!

Salary Description

$150,000-$200,000+

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