Job Description We are seeking a highly organized and experienced CMT / Constructions Materials Testing Operations Manager to oversee daily operations for our third-party testing and inspection firm. This role requires strong leadership, technical knowledge of construction materials testing, and the ability to coordinate field and office activities across multiple regions. The ideal candidate is proactive, detail-oriented, and comfortable managing people, processes in a fast-paced environment, effective communicator and result driven.
Core Responsibilities - Oversee Daily Operations: Manage day-to-day activities across multiple service lines, ensuring efficient workflow and high-quality service delivery.
- Scheduling & Resource Coordination: Align technician assignments with the appropriate training and certification requirements.
- Invoice Review & Approval: Verify accuracy of billing, review invoices, and support financial tracking for ongoing projects.
- Staff Management: Lead staffing efforts including hiring, onboarding, performance management, employee health and safety oversight, and terminations when necessary.
- Client Relationship Management: Drive client satisfaction and retention through proactive relationship management, issue resolution, and consistent, high value communication.
- Accreditation & Certification Management: Maintain laboratory accreditation and ensure all personnel certifications remain current and compliant with industry standards.
- Training & Development: Provide training, mentorship, and technical guidance to staff to support professional growth and maintain competency.
You'll thrive here if you have- Minimum 3 years of experience in construction
- Familiar with inspection, and materials testing
- 3 years in a Leadership or Management capacity
- Appropriate construction materials testing and inspection certifications (ACI, ICC, NICET, etc.); preferred but not mandatory
- Ability to perform field inspections, testing, and documentation when needed, if certified
- OSHA 10 certification required
- Proven experience in office administration, coordination, or operations support
- Strong organizational, time-management, and multitasking abilities
- Excellent written and verbal communication skills
- Ability to work independently and manage shifting priorities in a fast-paced environment
- Basic understanding of safety practices, OSHA principles, and field compliance requirements
- Ability to conduct training and assist with onboarding new employees
- Comfortable attending and leading team, safety, and client meetings
- Proficient with Microsoft Office (Word, Excel, Outlook) and digital filing systems
- Strong problem-solving skills and attention to detail
- Valid driver's license and ability to travel between Idaho Falls, Pocatello, Wyoming, and surrounding areas
- Complete/submit field reports accurately.
What you can expect from us The A-Team Experience is our employee program focused on helping our people thrive professionally, personally and as part of a community. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life:
- Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
- Time Off & Family Support: We offer vacation time, paid holidays, sick & safety leave (SSL) and paid parental leave
- Retirement: We help employees plan for the future with a 401(k) and company match.
- Insurance: To provide protection and peace of mind, we offer Life, AD&D (Accidental Death & Dismemberment) and Disability insurance.
- Safety Program: We are committed to safety as part of our 'quality of life' core value, and we provide approved PPE at no cost and reimbursement for prescription safety glasses and protective footwear.
- Learning & Development: We provide clear career paths, learning resources and development programs allowing you to see how you can grow and advance within the company. We offer internal certifications on specific skills and support external credentials through tuition reimbursement.
- Belonging: We support Employee Communities (ECs), voluntary, employee-led groups that create connections, belonging and shared purposes.
- Flexibility: May vary by project demands and regional workloads, but we are committed to providing reasonable accommodation to help employees manage their personal and professional responsibilities.
About the Job - Career Level: Professional
- Employment Type: Full-time
Ready to build a career to be proud of?
Join the A-Team today! #LI-KK1
