Entity: Customers & Products
Job Family Group: Sales Group
Job Description: The
Industrial Sales Manager - CMS leads and oversees Castrol's Chemical Management Services (CMS) business across the United States. This customer-centric service model includes on-site monitoring of lubricants, coolants, and other fluids; fluid dispensing; inventory management; safe and reliable site operations; best-practice transfer; cost tracking; and value creation through continuous improvement initiatives. The role leads a nationwide team of CMS specialists embedded at customer facilities and manages relationships with third-party service providers and procurement partners. The position reports to the US Industrial Senior Sales Manager and holds full accountability for the
US CMS P&L.
Key Responsibilities- Own the US CMS business to achieve growth targets in volume, net turnover, and gross margin.
- Continuously evolve the CMS operating model and service offering to expand existing accounts and drive new customer acquisition.
- Build and develop a high-performing team through recruitment, coaching, mentoring, and clear goal-setting.
- Identify and implement strategic growth opportunities based on deep customer insights, market trends, and competitive analysis.
- Collaborate with local and global lubricants technology and marketing teams to align growth strategies with product roadmaps.
- Lead cross-functional initiatives focused on revenue generation, customer acquisition, and product/service innovation.
- Prepare and present cases, financial models, and performance reports to senior leadership.
- Monitor the effectiveness of growth initiatives and adjust strategies to optimize performance.
- Build and maintain strong relationships with key customers, internal collaborators, and supplier partners.
- Ensure strict compliance with bp's code of conduct, values, behaviors, and all safety and legal standards for Castrol and CMS partners.
Role Requirements- Bachelor's degree or equivalent experience in Chemical Management or Chemical Engineering.
- Master's degree or equivalent experience preferred.
- This role requires up to 25% travel
Experience- 10+ years of proven experience in chemical management services or a closely related field.
- Strong understanding of the US industrial market and associated sectors.
- Exceptional analytical, problem-solving, and communication skills.
- Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
- Sales experience.
Work Location & Shift PatternPreferred locations: Illinois, Michigan, Indiana, or Ohio. This is a
remote position based in any of the listed states. Role requires
professional driving responsibilities.
Skills & Competencies- Team leadership and safety leadership.
- Strong partner relationship management (internal and external).
- Deep understanding of contracts and contract management.
- Skilled in contract negotiation and deal closure.
- Critical thinking and long-term vision.
- End-to-end strategy development.
- Strong commercial competence and P&L management capability.
- Excellent written and verbal communication skills.
Travel RequirementUp to 25% travel should be expected with this role
Relocation Assistance:This role is not eligible for relocation
Remote Type:This position is fully remote
Skills: 
