Job Description:

The Compliance Supervisor is responsible for providing direct compliance oversight, leadership, and hands-on support within the manufacturing environment. This role functions as a working supervisor, supporting and performing compliance activities including, but not limited to, TrackWise deviations, investigation tasks, Environmental Monitoring Investigation Reports (EMIRs), Environmental Deviation Reports (EDRs), manufacturing area audits, documentation review, and compliance-related follow-up activities. The supervisor ensures that investigations, corrective actions, and related tasks are completed accurately, on time, and in alignment with Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and established Service Level Agreements (SLAs). In addition to supporting documentation and investigation execution, the Compliance Supervisor provides guidance, coaching, disciplinary/performance plans, workload prioritization, and escalation support for Compliance Specialists and other assigned personnel. This position serves as a key communication link between manufacturing operations, Quality, Compliance leadership, and cross-functional partners to ensure continuity of priorities, timely issue escalation, and consistent follow-through on compliance activities. Through proactive oversight, technical support, and cross-functional partnership, the role promotes audit readiness, improves deviation closure performance, supports process improvement, and helps ensure product quality, regulatory alignment, and patient safety.

CMO Compliance Supervisor I

• Provides direct compliance oversight, leadership, and hands-on support within the manufacturing environment.
• Functions as a working supervisor by performing compliance specialist-level tasks as needed to support operational needs and workload demands.
• Supports deviation initiation, event triage, investigation progression, documentation review, evidence gathering, impact assessment, corrective action follow-up, and closure readiness activities.
• Monitors deviation due dates, aging records, investigation milestones, and assigned compliance tasks to support timely completion within established GMP, SOP, and SLA expectations.
• Reviews deviation records, EMIRs, EDRs, investigation documentation, and other compliance records for completeness, accuracy, procedural alignment, and inspection readiness.
• Provides day-to-day guidance, coaching, workload prioritization, and technical support for Compliance Specialists and other assigned personnel.
• Administers any necessary disciplinary actions and establishes performance plans for Compliance Specialists.
• Serves as a primary compliance point of contact for manufacturing operations, compliance questions, documentation concerns, investigation support, and issue escalation.
• Maintains effective communication between Manufacturing, Quality, Compliance leadership, and cross-functional partners to support continuity of priorities and timely follow-through.
• Identifies barriers to timely investigation completion, deviation closure, or corrective action execution and escalates appropriately.
• Supports onboarding, training, and development of assigned personnel to promote consistent compliance execution.
• Partners cross-functionally to obtain technical input, resolve investigation barriers, and support timely record closure.
• Supports area audits, documentation reviews, compliance walkthroughs, and inspection readiness activities.
• Identifies recurring compliance issues, documentation trends, investigation delays, and process improvement opportunities.
• Supports deviation metrics, workload tracking, trend summaries, and continuous improvement initiatives.
• Promotes accountability, audit readiness, product quality, regulatory compliance, and patient safety.

CMO Compliance Supervisor II

• All items outlined in Supervisor I
• 2 years in role
• Strong documentation review reflected in documentation metrics
• Fluent in:
  • Trackwise Deviations
  • SAP
  • MasterControl
  • ComplianceWire
• Annual high performance of 3+ rating or greater

Qualifications:

Required:

All Levels:

• High School Diploma or Equivalent.
• Working knowledge of Microsoft Word, Excel, PowerPoint, SAP, Trackwise, & MasterControl.

Additional Requirements for Sup I:

• Minimum 2 years in manufacturing, production, operations, logistics, or other regulated environment.
• Demonstrated lead, trainer, coordinator, or informal leadership experience.

Additional Requirements for Sup II:

• Minimum 5 years manufacturing, production, operations, logistics, or other regulated environment.
• 2 years direct leadership or supervisory experience.
• Demonstrated success leading teams, managing performance, and meeting production objectives.

Preferred:

• Associate or Bachelor degree desired.
• Lean principle certifications (6 Sigma or otherwise) desired.
• Pharmaceutical manufacturing experience.
• Experience with deviation management, investigations, training compliance, and quality systems.
• Experience working in a GMP, FDA-regulated, or highly controlled manufacturing environment preferred.

Working Environment:

• Exposure to latex.
• Exposure to moderate noise levels.
• Possible contact with cleaning chemicals.
• Ability to sit or stand for extended periods of time.
• Work in a cleanroom.

Location: Spokane, WA - On Site, Full-Time

Shift: Fri - Sun, E/O Thurs 12pm - 12am (TBD)

Compensation & Benefits That Start on Day One - Because Your Well Being Matters

Hiring Wage:

Sup I: $81,800 - $130,900 + 15%shift differential, with opportunities for growth, promotion, and annual raises.

Sup II: $89,300-$142,800 +15% shift differential, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don't believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

If you're seeking a dynamic and rewarding career, we welcome your application today. Apply online:

Careers - Jubilant HollisterStier