Title: Systems Engineer IV Description:Solutions³ LLC is seeking an experienced and technically proficient
Cloud Operations Manager to lead the end-to-end management of Bespin cloud engagement kits, ensuring rapid deployment, maintenance, and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership, technical acumen, and the ability to coordinate cross-functional teams in high-stakes operational environments.
Eligibility:- Must be aUS Citizen
- Must have anactive Secretclearance with the ability to obtain a TS/SCI
- Must be able to obtainDHS Suitabilityprior to starting employment
- 8+ years of directly relevant experience in cloud operations or infrastructure management
Responsibilities Include:- Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
- Manage decommissioning and secure termination of engagement kits following data archival confirmation
- Coordinate with engagement leads, analysts, case managers, and federal leadership to ensure mission alignment
- Produce and deliver weekly operational reports summarizing engagement kit status, health, and performance metrics
- Lead incident response and troubleshooting efforts for cloud infrastructure issues
- Manage resource allocation, scaling operations to match engagement requirements
- Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
- Oversee software license management and coordinate hardware shipments when required
- Develop and implement continuous improvement initiatives for cloud operations
- Serve as primary liaison between technical teams and government stakeholders
Required Skills:- 3+ years of management or team leadership experience
- Expert knowledge of AWS cloud services and architecture
- Strong understanding of cybersecurity principles and incident response operations
- Experience managing 24/7 operational environments
- Excellent communication skills with ability to brief senior leadership
- Demonstrated ability to work under pressure and meet critical deadlines
Desired Skills: - Experience supporting federal government programs
- Background in cybersecurity operations or threat hunting
- Experience with DevOps methodologies and tools
Desired Certifications: - AWS Certified Solutions Architect or similar cloud certification
- Project Management Professional (PMP)
Required Education: Bachelor's degree in Computer Science, Information Technology, or related technical field; or
10+ years of relevant work experience and High School Diploma
