Cloud Engineer, Specialist

Vanguard Group, Inc.

$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of five years related work experience.
  • Undergraduate degree in a related field or an equivalent combination of training and experience.

Responsibilities

  • Design and deploy services for the Supergraph platform to fulfill business needs.
  • Provide advanced technical support for AWS ECS production services and troubleshoot issues in Java/Spring Boot and TypeScript/Node.js.
  • Contribute to technical standards and enhance platform reliability through testing and validation.
  • Elevate and maintain code deployments in line with 'you build it, you run it' culture, including on-call support.
  • Understand client needs and translate them into technical solutions by collaborating with subgraph provider teams.
  • Mentor junior staff on platform practices and troubleshooting, while updating technical documentation.
  • Participate in system design and analysis, performing requirements analysis for various initiatives.

Benefits

  • Opportunity for career development through mentoring junior staff.
  • Involvement in cutting-edge AI-assisted development practices.
  • Work in a supportive environment that values a 'you build it, you run it' culture.
  • Access to advanced technology and cloud-native patterns.
  • Potential for participation in special projects.
Full Job Description
Core Responsibilities

1. Designs, implements, and deploys services and features to support the Supergraph platform and meet business needs across Vanguard subdivisions. Identifies and implements opportunities for security
remediation, resiliency hardening, and performance optimization. Quickly orients in unfamiliar repos and delivers changes with confidence.
2. Provides advanced technical support for Supergraph production services running on AWS ECS. Troubleshoots issues across Java/Spring Boot and TypeScript/Node.js services in a federated GraphQL architecture.
Traces issues from gateway through affected subgraph services, implements fixes, and proves the fix through testing.
3. Contributes to technical standards and platform reliability practices. Tests and evaluates security patches and dependency updates. Validates performance through load testing (Locust, Fast4J) to optimize
system performance and maximize uptime. Communicates risk and impact clearly to the team.
4. Elevates code through development, test, and production environments on schedule as part of a "you build it, you run it" culture. Provides follow-up production support and participates in on-call
rotation. Submits change control requests and maintains deployment documentation.
5. Understands client business needs and how Supergraph enables them. Partners with subgraph provider teams across subdivisions (PI Tech, Workplace, Advice) to understand integration requirements and
translate them into technical solutions.
6. Mentors junior staff on platform patterns, debugging techniques, and "you build it, you run it" practices. Troubleshoots and resolves complex issues escalated from staff. Pairs with less experienced
developers on federation concepts. Updates, writes, and maintains technical documentation for the platform.
7. Participates in system design and analysis activities. Writes technical documentation for assigned deliverables. Performs requirements analysis for security remediation and resiliency initiatives.
Self-directed in picking up work, tracing it to affected services, and delivering solutions.
8. Embraces AI-assisted development practices (Claude Code) and stays current on GraphQL federation and cloud-native patterns. Participates in special projects and performs other duties as assigned.

Qualifications
  • Minimum of five years related work experience.
  • Undergraduate degree in a related field or the equivalent combination of training and experience.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

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