Boston Scientific

Clinical Specialist | Urology - Sacral Neuromodulation | D.C. [North] / Baltimore, MD

Boston Scientific$90K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; bachelor's degree preferred.
  • 3 years clinical experience in medical devices or 5 years in urology as RN.
  • Demonstrated target-driven motivation and sales success.
  • Exceptional communication and negotiation skills required.
  • Strong organizational and time management abilities.
  • Skilled in tailoring presentations to diverse audiences.
  • Proficient in relationship management and receptive to feedback.

Responsibilities

  • Establish and maintain positive relationships with customers and patients.
  • Provide clinical support in surgeries and troubleshoot in hospitals and clinics.
  • Utilize clinical expertise to identify growth opportunities.
  • Deliver exceptional customer service and education on Axonics products.
  • Document patient care accurately in the Axonics PCM system.
  • Communicate with patients via phone and text, sometimes after hours.
  • Collaborate with management to understand market dynamics and customer needs.
  • Engage in territory sales growth activities and educational sessions.
  • Maintain and manage inventory for case coverage and replenish materials regularly.
  • Report on customer needs, competitive activities, and product opportunities.

Benefits

  • Comprehensive training and development programs offered.
  • Exposure to cutting-edge medical device technology.
  • Support for travel-related expenses in line with company policy.
  • Collaborative work environment with cross-departmental interactions.
  • Opportunities for advancement within the company.
Full Job Description
Additional Location(s): US-DC-Washington

About the Role:

We're looking for a driven, reliable, and experienced Clinical Specialist to assist their Area in meeting sales and patient service objectives by providing reliable technical, educational, operational and sales support. Axonics is seeking action driven candidates who will be accountable to meet our patient and customers' expectations through reliability and quality in our products, processes, and systems.

Your Responsibilities Will Include:
  • Establishes, develops, and maintains positive business relationships with Customers and Patients.
  • Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
  • Uses clinical expertise, market & product knowledge to advance growth opportunities.
  • Provides exceptional customer service to all customers.
  • Educates customers staff on technical matters relating to Axonics products and therapies.
  • Completes proper Patient care documentation in Axonics Patient Care Management (PCM) system.
  • Makes and receive patient calls/text through Axonics PCM system. Some calls can be after hours and weekends.
  • Partners with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; has a thorough understanding of how Axonics products and solutions offer value to the patient.
  • Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and / or on a national level.
  • Assists with education / training of new employees.
  • Manages inventory provided for case coverage and trunk stock.
  • Expedites the resolution of customer problems and complaints to maximize satisfaction.
  • Coordinates sales and marketing efforts with team members and other departments.
  • Visits accounts regularly to replenish literature and establishes / maintains relationships with office staff.
  • Works closely with Territory Managers to drive sales growth in target accounts and key areas.
  • Actively participates in territory sales growth activities such as but not limited to customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews and other approved activities.
  • Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keeps abreast of best practices and promotional trends.
  • Maintains high level of clinical, market and product knowledge.
  • Completes all assigned training in a timely manner.
  • Continuously improves through feedback.
  • Manage personal expenses per company expense policy and report monthly in Concur.
  • Maintains proper credentials for Hospital Systems in area.
  • Up to 50% travel to include some overnight travel in and out of market. Work hours directly support case coverage and may vary from week to week.


Minimum Qualifications:
  • Highschool Diploma, though bachelor's degree highly preferred.
  • Willingness to travel regionally to support clinical needs.
  • Confidence and professionalism in high-stakes clinical environments (ORs, clinics).


Preferred Qualifications:
  • Bachelor's degree preferred.
  • A minimum of 3 years of clinical experience in the medical device industry or a minimum of 5 years of clinical experience in urology as a RN.
  • Highly motivated and target driven with a proven track record.
  • Excellent communication and negotiation skills.
  • Prioritizing, time management and organizational skills.
  • Ability to create and deliver presentations tailored to the audience needs.
  • Relationship management skills and openness to feedback.


Requisition ID: 631788

The anticipated annualized base amount or range for this full time position will be $90,000 to $95,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

About Boston Scientific

BTG offers program solutions for small business programs, management workforce development, emerging business growth strategies, training development and delivery strategies, and business planning services.

Boston Scientific Careers

Joining Boston Scientific means becoming part of a global team dedicated to advancing science for life. With a focus on medical solutions that improve the health of patients around the world, Boston Scientific offers unparalleled job opportunities in the healthcare industry. Work You’ll Do At Boston Scientific, your work contributes directly to transforming lives through innovative medical solutions. As a member of our team, you will collaborate with skilled professionals to drive growth and innovation in healthcare. Our commitment to leadership in the industry makes Boston Scientific a place where careers flourish and professional development is taken seriously. Boston Scientific Leadership and Development Programs We are committed to nurturing a culture of growth and leadership. Boston Scientific’s development programs are designed to foster professional skills, leadership qualities, and a deep understanding of the medical devices industry. Whether you’re just starting out with an internship or you’re a seasoned professional, our programs help you achieve your career ambitions. Innovative Work Join a team where innovation is at the heart of everything we do. Boston Scientific is a leader in developing cutting-edge technologies and solutions that address unmet patient needs. By focusing on innovation, we maintain our leadership in the medical field and ensure continuous growth and improvement. Be Part of a Diverse and Inclusive Team At Boston Scientific, we believe that diversity fuels innovation. Our commitment to diversity and inclusion is evident in our hiring practices and the dynamic team culture we cultivate. Employees from various backgrounds bring unique perspectives that lead to better solutions and a more inclusive workplace. Benefits and Opportunities Boston Scientific is dedicated to providing employees with competitive benefits and a supportive environment that values health and well-being. Our benefits package includes comprehensive health coverage, retirement plans, and employee wellness programs, all designed to support your life both inside and outside of work. Explore Career Opportunities Whether you’re looking for an internship, a full-time position, or a leadership role, Boston Scientific offers a range of career paths. Explore job opportunities that match your skills and interests on our Careers page. We are always looking for curious, creative, and driven individuals to join our team. Stay Connected Keep up to date with the latest at Boston Scientific by following our Careers Blog. Gain insights from our team, learn about our culture, and get tips on everything from crafting your resume to acing your interview. Networking and Professional Growth Enhance your career through networking opportunities within Boston Scientific. Connect with leaders, gain industry insights, and build relationships that will help propel your career forward. Our professional environment encourages networking and collaboration, which are key to personal and professional growth. Join Our Team Search open positions at Boston Scientific that align with your skills and interests. We are looking for passionate, innovative, and solution-driven team players ready to make a difference. Start your journey with us today and be part of a company that’s dedicated to transforming lives through science. SEARCH BOSTON SCIENTIFIC JOBS Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Boston Scientific.
Learn more about Boston Scientific
Size
41,000 employees
Market Cap
$66.3 billion
Industry
Net Income
-$82 million
Founded
1979
5 Year Trend
+7.2%
Revenue
$9.9 billion
NASDAQ

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