Medtronic

Clinical Specialist CRM - Raleigh, NC

Medtronic$72K — $90K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma with 6 years of experience in healthcare or field sales -OR- Associate's Degree with 4 years of experience -OR- Bachelor's Degree with 2 years of related experience.
  • Proficient understanding of medical terminology and the medical device industry is preferred.
  • Demonstrated ability to maintain positive relationships across various organizational levels.
  • Strong work ethic and commitment to achieving position objectives.
  • Familiarity with Microsoft tools and applications like SalesForce.com.

Responsibilities

  • Provide technical support by completing CRM Field Technical Training and performing device checks post sign-off.
  • Assist with the operational management of patient registrations and inventory needs.
  • Educate and train medical staff on CRM products after completing necessary training modules.
  • Support sales efforts by collaborating with Sales Reps and understanding local market dynamics.
  • Stay informed on new products and complete training promptly.

Benefits

  • Health, dental, and vision insurance.
  • Health Savings Account and Flexible Spending Account options.
  • Life insurance and long-term disability coverage.
  • Tuition assistance/reimbursement programs.
  • Flexible schedule with remote work opportunities.
Full Job Description
We anticipate the application window for this opening will close on - 3 Aug 2026

A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS's are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com

A DAY IN THE LIFE: POSITION RESPONSIBILITIES:
  • Technical Support
  • Successfully completes CRM Field Technical Training - including online and field-based training
  • Performs checks/interrogations of all CRM medical device systems post sign-off
  • Supports implants of all CRM products post sign-off
  • Provides on-call support as needed on evenings and weekends post sign-off
  • Provide troubleshooting support as requested
  • Operational Support
  • Assures completion of patient registration and any other required hospital documentation
  • Helps manage consignment inventory and trunk inventory once obtained
  • Provides additional inventory support to meet customer needs
  • Maintains software on programmers throughout the district as directed
  • Assists with managing daily coverage logistics as needed
  • Educational Support
  • Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
  • Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
  • Sales Support
  • Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
  • Assists with obtaining customer POs throughout the quarter
  • Has a basic understanding of the competitive landscape
  • Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
  • Ongoing Technical Development
  • Stays up to date on new products, solutions and patient management offerings
  • Completes all assigned training in a timely manner
  • Performs other related duties as assigned


MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

  • High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
  • Associate's Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
  • Bachelor's Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing


NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
  • Thorough working knowledge of medical terminology and the medical device industry
  • Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
  • Strong work ethic in accomplishing objectives of the position
  • Expertise with Microsoft tools & other applications (i.e., SalesForce.com)
  • Ability to meet vendor credentialing requirements
  • Excellent customer service skills
  • Excellent interpersonal, written/verbal communication skills
  • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines


PHYSICAL JOB REQUIREMENTS:
  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Frequent required travel to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile
  • Continuous verbal and written communication
  • Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
  • Sitting, standing and/or walking for up to eight plus hours per day
  • Environmental exposures include eye protection, infectious disease and radiation
  • Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
  • Frequently required to use hands to finger, handle or feel objects, tools or controls
  • Ability to effectively use a mobile phone, PC, keyboard and mouse
  • Frequent bending/stooping, squatting and balance
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
  • Must be able to drive approximately 80% of the time within assigned territory.
  • Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS's are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.
  • Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.


Travel Requirements:
  • Minimum travel of 10%


A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. a7 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official [redacted].com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [redacted].

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=[redacted]&error_page=errorpage&page_name=public/download_documenta7_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc[redacted]c504be7963ad2607c15b238282af8d3b5ef0007

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well

About Medtronic

Medtronic plc is an Irish-domiciled multinational medical device company that develops and manufactures medical device technologies and therapies to treat chronic diseases worldwide. Medtronic was founded in 1949 in Minneapolis, Minnesota, as a medical equipment repair shop. Today, the company operates in more than 160 countries and employs over 90,000 people. Medtronic's primary products include implantable pacemakers and defibrillators, insulin pumps, spinal and neurostimulation devices, surgical tools, and patient monitoring systems. The company is committed to improving patient outcomes and expanding access to healthcare through innovative medical technologies.
Learn more about Medtronic
Size
95,000 employees
Market Cap
$102.7 billion
Industry
Net Income
$2.8 billion
Founded
1949
5 Year Trend
+1.3%
Revenue
$27.9 billion
NASDAQ

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