Clinical Services Lead

Good Samaritan

$81K — $112K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in nursing (BScN) required.
  • Gerontology or healthcare administrator certificate preferred.
  • Current CPR certification essential.
  • Valid registration with provincial licensing body mandatory.
  • Minimum three years leadership experience in a healthcare setting necessary.
  • At least five years of health-related experience, focusing on seniors care, including dementia/geriatrics required.
  • Experience in leading people within a unionized environment preferred.

Responsibilities

  • Provide leadership and direction for long-term care and dementia services.
  • Ensure safe and effective care for residents/clients while optimizing resource use.
  • Empower the team to build a culture of safety and quality improvement.
  • Oversee and support direct care staff in their duties within their unit/department.
  • Promote a positive image of Good Samaritan through collaborative relationships with stakeholders.
  • Represent the organization in various settings and uphold its values.
  • Facilitate the accreditation process and compliance with healthcare standards.

Benefits

  • Opportunity to bring about meaningful change in seniors' care.
  • Work in a supportive environment focused on quality improvement.
  • Engagement with a dedicated team passionate about resident care.
  • Professional development and leadership opportunities available.
Full Job Description
The Opportunity

Location Good Samaritan Society- Dr. Gerald Zetter CC

9649-71st Avenue, Edmonton, AB Employment Type Temporary Full-time 1 FTE Term from May 2, 2026 -May 1, 2027 or return of Incumbent. Hours of Work 0800-1600 Wages $81,267.59-$112,892.95 Employee Group Out of Scope Job Closing Date Until Successful Candidate is found

Reporting to the Manager, Site and Clinical Services the Clinical Services Lead (CSL) - Long Term Care (LTC) provides leadership and direction for specific services including long term care, dementia care, and/or adult day programs. The CSL - LTC works with residents/client/families and provides oversight and direct support to ensure safe and effective resident/client care is delivered maximizing the optimal utilization of available resources. The CSL - LTC assumes a leadership role empowering their team to build and maintain a safety culture that pursues leading practices, promotes quality improvement and learning in their unit/department.

Additionally, the CSL - LTC is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization.

Educational and other Qualifications

  • Undergraduate degree in nursing required (i.e. BScN)
  • Gerontology or healthcare administrator certificate preferred
  • Current CPR certification
  • Valid registration with the respective provincial licensing body


Work Experience

  • Minimum of three (3) years proven leadership experience in a health care environment
  • Minimum of five (5) years health related experience, primarily in seniors' care, including dementia/geriatrics
  • Experience leading people within in a unionized environment
  • Experience in understanding health care budgets


Knowledge, Skills, and Abilities

Knowledge of:

  • Accreditation process
  • Human Resources and Labour Relations management
  • Seniors' care industry including applicable contractual and legislative requirements
    • Comprehensive understanding of MDS/RAI coding and auditing
    • Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies, and that meets the standard of care
    • Strong computer skills, particularly with Microsoft Office Suite, webinar, internet technology and charting platforms
    • Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
    • Adept at written and oral communication with internal and external stakeholders
    • Exhibits an open and sincere approach by demonstrating respect and compassion for everyone equally and support resident/client and family needs
    • Maintains an individual's dignity and self-worth during conversations
    • Excellent active listening skills
    • Demonstrates flexibility by changing routine to accommodate employee, resident/client needs
    • Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
    • Ability to independently manage the care home/program in the absence of the Manager, Site and Clinical Services
    • Ability to travel as required
    • Ability to occasionally work after regular hours in order to attend functions, meetings and to address urgent issues impacting the care home/program
    • Capable of balancing office tasks with people responsibilities equally
    • Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects

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