HCA Healthcare

Clinical Rehab Market Director

HCA Healthcare • $90K — $120K *
Brentwood, TN 37027In-Person
Healthcare
5 - 7 years of experience
Reposted 1 month ago
Job Overview by Ladders

Qualifications

  • Master's or Doctoral in Physical Therapy, Occupational Therapy, or Speech Pathology; or Registered Nurse (RN) required.
  • 5+ years of experience managing rehab and/or hospital admissions.
  • Demonstrated clinical knowledge of rehab admission criteria for patient qualification.

Responsibilities

  • Coordinate assignment of Clinical Rehab Specialists (CRS) for market coverage and prompt response.
  • Manage physician and case management marketing opportunities.
  • Conduct educational contacts with healthcare professionals and serve as a resource for patients and families.
  • Advise referral sources on inpatient rehab criteria and maintain timely follow-up communication.
  • Oversee insurance verification and authorization processes for rehabilitation referrals and admissions.
  • Lead the CRS team with performance-based metrics to achieve admission targets.
  • Participate in market analysis and develop strategic plans to increase program admissions.

Benefits

  • Incentive eligible position.
  • Ability to impact patient care and program success directly.
  • Opportunity to collaborate with a multidisciplinary team.
  • Access to ongoing professional development and networking opportunities.
Full Job Description
This position is incentive eligible.

Job Summary and Qualifications

The Clinical Rehab Market Director is responsible for maintaining oversight of the market needs on a daily basis and allocating resources in a manner to meet needs and sustain volumes. This position acts as a Senior Rehabilitation Liaison, who analyzes the market and develops strategies to maximize the program's penetration in the market. The manager supports all of the Clinical Rehabilitation Specialists (CRS) program functions and patient intake, performing any and all functions as needed.

What you will do in this role:

  • Coordinate the assignment of Clinical Rehab Specialists (CRS) to assure coverage of the market. Effectively move CRS's to assure prompt response times daily to hospitals based on number of referrals.
  • Coordinate physician and case management marketing opportunities for the market.
  • Complete and coordinate face-to-face, in-service educational contacts with physicians, case managers, other interdisciplinary members and other professionals. Serve as an educational resource to patients, family members and caregivers.
  • Advise referral sources on inpatient rehab criteria. Ensure all referral sources receive appropriate and timely follow-up communications regarding their patients and hospital programs.
  • Manage compliance requirements for admissions.
  • Establish and maintain strong relationships with admitting MDs and ensure equitable distribution of patient assignments based on patient need. Manage physician referral process (referring physician preference, established patient/physician relationship)
  • Strategically lead the market's CRS team through the setting of and accountability to performance-based metrics.
  • Work closely with program directors and administrative officers across the market to ensure CRS's are strategically deployed to achieve/exceed budgeted admission targets
  • Effectively collaborate with Program Directors at each site. Perform on-site and off-site clinical evaluation to assist Rehab Medical Director in determining appropriateness of patient for admission.
  • Oversee and lead the operations of the insurance verification and authorization of rehabilitation referrals to ensure timely admission. Manage the intake process to assure all benefit verifications and insurance authorizations are completed. Assure fair and equitable assignment of patients between rehab programs with consideration given to geography, patient choice, specific needs of the patients, census considerations, and the 60% Rule status of each program.
  • Assist and coordinate the in-take and pre-admission screening process. Accurately document evidence of rehab admission criteria on Pre-Screen evaluation in a timely and legible manner.
  • Successfully manage the denial/appeal process for IRF admissions.
  • Monitor insurance approval/ denial trends to elevate contracting opportunities for IRF programs.
  • Participate in market analysis, data analysis and development and implementation of business plans for the Rehab Unit. Contribute to the development and maintenance of referral source information such as brochures, flyers, referrals and information kit and other outreach tools.
  • Assist in the development of a SWOT analysis and strategic plan. Identify opportunities where admissions are challenging to attain, and develop a strategy and a working plan to grow admission volume in those places, including analysis and communication about potential qualifying patients being lost to competitor IRF or SNFs in the community.


What qualifications you will need:

  • Master's or Doctoral in either Physical Therapy or Occupational Therapy; or Master of Science in Speech Pathology (MPT, DPT, MOT, OTD, MSSP); or Registered Nurse (RN) required
  • 5+ years of experience managing rehab and/or hospital admissions.
  • Demonstrated clinical knowledge of rehab admission criteria, leading to appropriate identification of qualified rehab patients required.


About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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