Job Requirements The University of Maryland Medical Center is seeking an experienced
Nurse Practitioner (NP) or Physician Assistant (PA) to serve as an
APP Program Manager within a designated service line.
Under limited supervision, the APP Program Manager provides clinical and operational leadership for a team of Nurse Practitioners and Physician Assistants. This role works collaboratively with medical, nursing, administrative, and quality leadership to support the delivery of high-quality, patient-centered care.
The APP Program Manager will play a key role in
APP program development, staff development, quality improvement, patient outcomes, operational efficiency, and patient satisfaction.This is an excellent opportunity for an experienced APP who is ready to expand their leadership responsibilities and make a meaningful impact on the growth and success of an advanced practice team.
Leadership & Program Development- Provide clinical leadership and oversight for Nurse Practitioners and Physician Assistants within designated service lines.
- Collaborate with the Director of Nurse Practitioners and Physician Assistants, Medical Director, and PCS Director to develop, support, and manage the APP team.
- Participate in program development initiatives designed to improve patient care, patient throughput, early discharge, patient satisfaction, and staff engagement.
- Facilitate initiatives that support organizational and service-line goals.
- Develop and implement strategies to improve efficiency, reduce costs, and enhance patient satisfaction.
- Serve as a liaison among APPs, nursing, medical staff, Quality Management, and other key stakeholders.
Clinical Quality & Patient Care- Monitor clinical competency, documentation, and patient outcomes for Nurse Practitioners and Physician Assistants.
- Collaborate with Quality Management in the development and implementation of clinical practices and quality improvement initiatives.
- Lead discussions related to quality outcomes, patient feedback, and opportunities for improvement.
- Develop and implement action plans to improve quality, safety, and patient care.
- Develop and maintain policies and procedures related to patient care in accordance with applicable nursing, medical, and organizational standards.
- Serve as a clinical resource and problem-solver for APP staff.
- Promote patient safety and participate in hospital, department, and unit safety initiatives.
Staff Development & Performance Management- Provide clinical supervision, coaching, mentoring, and support to Nurse Practitioners and Physician Assistants.
- Assist with interviewing and recommending candidates for APP positions.
- Support the orientation and onboarding of new APPs.
- Identify staff learning needs and develop educational programs, in-services, and teaching materials.
- Promote professional development and continued growth among APP staff.
- Conduct annual performance evaluations and provide ongoing feedback and coaching.
- Address performance concerns and recommend appropriate disciplinary measures when necessary.
- Facilitate team building and initiatives that promote employee engagement, productivity, and satisfaction.
Patient Safety- Promote a culture of safety and accountability.
- Take appropriate action to address identified patient safety risks.
- Report adverse events and near misses through established processes.
- Identify potential risks related to processes, procedures, and equipment and communicate concerns to appropriate leadership.
- Support implementation of patient safety and quality improvement initiatives.
Minimum Qualifications- Master's degree with completion of an accredited Nurse Practitioner or Physician Assistant program.
- Current Maryland licensure as a Nurse Practitioner or Physician Assistant.
- National certification appropriate to the candidate's discipline and specialty.
- Minimum of four (4) years of experience as a Nurse Practitioner or Physician Assistant.
- Previous leadership, lead APP, or supervisory experience is preferred.
