Job DescriptionFacility Name: Cottonwood Spring Behavioral Health
Position: Clinical Program Manager
Shift: Full-time days, Monday - Friday
What we're looking for: We are looking for a dynamic Clinical Program Manager who has a degree in Master's degree in Social Work, Counseling, or equivalent and who is passionate about helping others and is a team player! This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.
Reports to: Director of Outpatient Services or Director of Clinical Services
What will you do in this role:- Follows the operational guidelines set forth for assigned programs including child/adolescent, military, and other specialty programs
Provides oversight to all staff and provides feedback through the performance evaluation process and if necessary, through counseling and/or corrective action. - Communicates with the Director of OP or DCS on an ongoing basis any issues with programming, staffing, marketing, and business issues
Overseas and completes chart audits. - Communicate with the treatment team to ensure chart compliance.
- Interfaces with others to ensure completion of physician follow ups from CPE and other regulatory requirements.
- Oversees quality assurance requirements and reviews patient satisfaction forms to ensure safety, regulatory requirements, and parent's perception of the treatment program.
Maintain a positive working relationship with referral sources, community agencies and organizations. - Interfaces with the Medical Director to review clinical programs and concerns from patients/parents/managed care, etc.
- Ensures that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards.
- Assists with scheduling and coverage as it relates to staffing needs.
- Oversees therapists to make sure required scales and assessments are conducted per policy including the following as applicable: Columbia, Basis 32, CABA and Patient Satisfaction Surveys Ensures that clarification of the therapeutic role and treatment plan with the patient and family is completed and reviewed by each therapist.
- Trains, mentors, and supervises departmental therapists Collaborates with hospital/facility departments to ensure seamless care, the identification of access barriers, and compliant resolutions to the barriers Monitors patients for safety.
- Other responsibilities as assigned by leadership.
Qualifications- Education: Master's degree in Social Work, Counseling, or equivalent required.
- Certification: CPR and De-escalation certification required or obtain within 30 days of hire.
- License: Current clinical or social work license as required by state regulations.
Why Join us:We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - tailored benefit options for part-time and PRN employees, and more.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
