University of California San Diego

Clinical Patient Navigator - Neurology Spine - 141106

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Nine years of relevant nursing or clinical experience, or a Bachelor’s degree in nursing or related healthcare field plus five years of relevant experience.
  • California RN license required.
  • Advanced clinical knowledge in a variety of modalities, with expertise in a specialty area.
  • Exceptional skills in assessing and resolving patient grievances and support inquiries.
  • Strong advanced skills in a complex, multi-divisional environment with proven project leadership capabilities.
  • Exceptional communication skills for educating patients about sensitive clinical issues.
  • Proficient with Windows-based software and clinical computer systems.

Responsibilities

  • Provide specialized clinical education and liaise with clinical service providers to address patient concerns.
  • Utilize expertise to formulate strategies and manage programs within the clinical environment.
  • Analyze unique patient-related problems that require innovative solutions.
  • Initiate projects, lead teams, and prioritize tasks successfully from start to finish.
  • Assist patients with questions or issues relating to their treatment plans and care.
  • Identify specialized support services based on patient assessments.
  • Effectively communicate complicated medical information to patients.

Benefits

  • Career advancement opportunities in a leading healthcare environment.
  • Collaboration with a multidisciplinary team of clinicians and healthcare providers.
  • Access to ongoing professional development and training programs.
  • Support for maintaining certification and continuing education requirements.
  • Hybrid work environment with flexibility in work location.
Full Job Description
Payroll Title:
PAT NAVGTR CLIN 4 HX Department:
FACULTY PRACTICE NEUROLOGY Hiring Pay Scale
125,300 - 242,300 / Year Worksite:
East Campus (La Jolla) Appointment Type:
Career Appointment Percent:
100% Union:
HX Contract Total Openings:
1 Work Schedule:
Days, 8-Hour Shifts, Monday-Friday

#141106 Clinical Patient Navigator - Neurology Spine
Filing Deadline: Mon 9/14/2026
Apply Now

DESCRIPTION

Utilizes specialized knowledge and skills within major areas of focus, such as patient / family, nurses and nursing practice, and the organization / system. Provides specialized clinical education in regards to treatment and liaisons with the patient's clinical service providers to address specific concerns. Has in-depth specialty expertise and focus.

Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

MINIMUM QUALIFICATIONS
  • Nine years of relevant nursing or clinical experience, education/training, OR a Bachelor's degree in nursing or related healthcare field plus five years of relevant nursing or clinical experience/training.
  • RN license issued by the State of California.
  • Advanced clinical knowledge in a variety of modalities, or significant expertise in a specialty area. Advanced ability to assess patient needs and make appropriate referrals for specialized support services and programs.
  • Advanced skills in assessing patient's grievances and locating appropriate resources to get issues resolved. Advanced skills to intervene and assist with patient's questions or concerns about treatment plan.
  • Advanced patient care skills, working with a high volume and high expectations customer base. Strong ability to support patients with a wide variety of clinical and non-clinical needs.
  • Advanced skills and expertise working in a complex, multi-divisional environment, with proven ability to initiate projects and lead teams, prioritize tasks, and direct projects successfully from inception to completion on task and on schedule.
  • Advanced communication skills to teach patients about complex, sensitive clinical issues.
  • Demonstrated knowledge with Windows-based software including Microsoft word, Excel, Outlook. Strong Knowledge of clinical based computer systems and software.
PREFERRED QUALIFICATIONS
  • BSN
  • Recent neurosurgery clinical experience.
  • Specialized clinical knowledge and expertise in spine neurosurgery.
  • Three (3) years of ambulatory spine experience, with experience occurring within the past twelve (12) months.
  • Knowledge of spine program requirements and standards, including The Joint Commission (TJC) Spine Certification.
  • Experience developing and maintaining patient education materials, such as pre-operative spine education booklets and related patient resources.
  • Demonstrated understanding of spine and neurosurgical conditions, procedures, treatment pathways, and patient care coordination.
  • Ability to apply clinical judgment and evidence-based practice in the care of spine and neurosurgery patient populations.
SPECIAL CONDITIONS
  • The position is 8hr/day Monday - Friday and is hybrid with 3-4 days minimum onsite
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act

Annual Full Pay Range: Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: Unclassified - No data available

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Apply Now

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

About University of California San Diego

The University of California San Diego (UC San Diego) is a public research university in San Diego, California. Established in 1960 near the pre-existing Scripps Institution of Oceanography, UC San Diego is the seventh-oldest of the 10 University of California campuses and offers over 200 undergraduate and graduate degree programs, enrolling approximately 38,325 students. UC San Diego is organized into six undergraduate residential colleges (Revelle, John Muir, Thurgood Marshall, Earl Warren, Eleanor Roosevelt, and Sixth College) and five academic divisions (Arts and Humanities, Biological Sciences, Jacobs School of Engineering, Physical Sciences, and Social Sciences). The university operates 19 organized research units (ORUs), including the Center for Energy Research, Qualcomm Institute (a branch of the California Institute for Telecommunications and Information Technology), and the San Diego Supercomputer Center.
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