Vitas Healthcare

Clinical Patient Care Manager (RN)

Vitas Healthcare • $130K — $140K *
Beverly Hills, CA 90210In-Person
Healthcare
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Reliable transportation with appropriate license and insurance.
  • Knowledge of primary medical and nursing care, especially oncologic nursing and palliative care.
  • Understanding of interdisciplinary team dynamics and the process of dying and bereavement.
  • Familiarity with VITAS information system (Vx) and management reports.
  • Two years of supervisory experience in a health care setting.

Responsibilities

  • Direct all patient care services and integrate them into the interdisciplinary care plan.
  • Collaborate with physicians and serve as a clinical resource for the team.
  • Ensure effective discharge planning for patients being discharged alive.
  • Manage team schedules to ensure adequate patient coverage.
  • Provide direct patient care within scope of practice as needed.
  • Interview, train, supervise, and evaluate team staff in collaboration with the Patient Care Administrator.
  • Monitor clinical records for compliance with VITAS policy and regulatory standards.

Benefits

  • Opportunity for professional development and growth.
  • Training and mentoring programs available for newly hired managers.
  • Supportive work culture focused on patient care and staff wellbeing.
  • Participation in community service and professional organizations is encouraged.
Full Job Description
Job Description

The Team Manager is the leader of the Patient Care Team that ensures that patients and families receive continuity and quality of care from admission to discharge or transfer to bereavement. Salary Range: $130,000- 140,000/ Annually

Patient Care Services
  • Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care.
  • Collaborates with both the team physician and the attending physician as needed and acts as the clinical resource for the interdisciplinary team
  • Participates in all potential alive discharges to ensure effective discharge planning
  • Oversees the team schedule and coordination of services to insure coverage for all patients on the team.
  • Fills in and provides patient care within their scope of practice during times of need

Staff Supervision and Management
  • Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator
  • Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs.
  • Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior
  • Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations.
  • Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses.
  • Participates in on-call rotation.

Quality Improvement/Regulatory Compliance
  • Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
  • Participates in performance improvement activities to respond to service issues and challenges, and documentation issues
  • Participates in and complies with QAPI program.
  • Assists as requested by program senior management team with surveys and requests from regulatory bodies and intermediaries
  • Performs required chart reviews to ensure quality care is being delivered.

Customer Service/Sales/Marketing
  • Assures that service issues with patients/families or internal customers are resolved promptly and satisfactorily.
  • Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
  • Actively participates in potential revocations or service concerns
  • Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.
  • Participates in professional, voluntary or community service organizations

Cost Containment
  • Verifies treatments, staffing and supplies.
  • Monitors resources and utilization of clinical operations including but not limited to labor, pharmacy, medical supplies, equipment and mileage.
  • Approves all bills/invoices related to patient care services
  • Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations

Professional Development
  • Attends in-services, educational seminars and workshops.
  • Develops and achieves professional growth goals and objectives.
  • Participates as a mentor of newly hired Team Managers.

QUALIFICATIONS
  • Reliable transportation with appropriate license and insurance coverage for driver and passengers.
  • Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
  • Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
  • Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
  • Two years successful supervisory experience or equivalent in a health care organization.

EDUCATION
  • Bachelor's degree in Nursing or related field from an accredited college or university or the international equivalent preferred
  • Current and valid R.N. License to practice in the state where the VITAS program is located.

SPECIAL INSTRUCTIONS TO CANDIDATE
  • EOE/AA M/F/D/V

#LI-MS1

About Vitas Healthcare

Vitas Healthcare is a provider of end-of-life care services in the United States. The company was founded in 1978 by Hugh Westbrook and Esther Colliflower and is headquartered in Miami, Florida. Vitas Healthcare provides hospice care, palliative care, and related services to patients with life-limiting illnesses. The company operates in 14 states and the District of Columbia and has over 200 locations. Vitas Healthcare is committed to providing compassionate care to patients and their families and has been recognized for its high-quality services.
Learn more about Vitas Healthcare
Size
14,000 employees
Industry
Healthcare
Founded
2011
* Ladders Estimates

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