Your Role at Baxter
The Clinical Outcomes Specialist (COS), supports both hospital customers and the sales organization by providing clinical and product education focused on improving patient care, outcomes, and clinical workflows.
This role requires flexibility, strong collaboration, and the ability to manage multiple priorities in a field-based environment. The COS works closely with clinical stakeholders and internal sales partners to support product evaluations, implementations, and evidence-based initiatives across the territory.
The territory includes Burlington to Niagara Falls and Guelph to Windsor and may be adjusted as needed to best support customers and the business. The successful candidate must be located within the territory.
Regular travel to hospitals throughout the territory is required (up to approximately 75%), including occasional early morning, evening, or weekend training sessions, conferences, or customer education events.
Your TeamYou will report to the Regional Sales Director, Central Canada, and partner closely with the Ontario sales team, Account Managers, Specialists, and cross-functional colleagues. This is a highly collaborative team focused on improving patient outcomes while delivering value to customers through clinical expertise and strong relationships.
What You’ll Be DoingProvide clinical and product education through planned evaluations and implementations, both onsite at hospitals and virtually using appropriate technology.
Collaborate with clinical customers to integrate Baxter products into clinical protocols aimed at reducing adverse patient events such as patient deterioration, falls, and pressure injuries.
Organize, coordinate, and support annual clinical studies with hospital customers, including:
Collecting and analyzing clinical data
Preparing, developing, and delivering PowerPoint presentations summarizing findings and outcomes
Presenting results to key clinical stakeholders, including Professional Practice leaders, Quality teams, Educators, Directors of clinical programs, and Vice Presidents responsible for patient care
Work closely with the Regional Director, Account Managers, Specialists, and other internal partners to support account plans and customer initiatives.
Attend and participate in product presentations, conferences, customer-led education days, and training sessions.
Stay current on healthcare trends, clinical practice standards, and technology relevant to the product portfolio.
Accurately document customer interactions, activities, and study data in Salesforce (or similar CRM systems) to ensure information remains current and actionable.
Travel regularly throughout the territory and occasionally beyond the territory as business needs require.
What You’ll BringRequiredRegistered Nursing designation or Allied Health designation (degree, diploma, or equivalent).
Minimum of two (2) years of clinical experience in an acute care hospital setting (e.g., ICU, Medical/Surgical floors).
Strong verbal and written communication skills with the ability to present to clinical audiences.
Basic proficiency in Microsoft Office (Excel, PowerPoint, Word).
Strong organizational skills with the ability to manage multiple priorities.
Adaptable, flexible, and comfortable working in a field-based role.
PreferredExperience working in professional practice, clinical informatics, or as a clinical educator.
Previous medical device or healthcare industry experience.
Strong presentation and facilitation skills.
We understand that compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
The estimated salary range for this position is $117,500.00 - $165,500.00 annually, which is inclusive of base salary as well as estimated commissions based on expected target performance. Individual pay will be determined based
upon skills, expertise, and experience, as well as achievement of sales performance to goal. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are
selected for an interview.
This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.
As part of our recruitment process, Baxter Corporation may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by the hiring manager and recruitment team.
