Quest Diagnostics

Clinical Oncology Account Manager (Chicago, IL, N. IN)

Quest Diagnostics$230K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of business-to-business sales experience with proven sales success.
  • Experience in diagnostic or lab sales involving new business closure and relationship expansion.
  • History of managing multi-million-dollar specialty accounts.
  • Experience with product launches in diagnostics or lab settings.
  • Previous sales experience targeting healthcare professionals and decision-makers, preferably in competitive markets.
  • Background in hematology and oncology sales in healthcare or diagnostics preferred.

Responsibilities

  • Grow and retain oncology accounts by identifying and addressing health plan leakage.
  • Develop clinical workflows in collaboration with cancer center and medical professionals.
  • Work with other sales executives to enhance the collaborative selling model.
  • Build and strengthen relationships with staff and leadership at oncology practices.
  • Design and implement strategies for effective access to oncology practice leaders.
  • Meet reach and frequency targets for sales calls.
  • Conduct quarterly business reviews with oncology practices and stakeholders.

Benefits

  • Company car provided for field-based role.
  • Opportunity for professional development in a high-impact field.
  • Networking with leading professionals in oncology and hematology.
  • Access to the latest oncology and diagnostic training resources.
Full Job Description
JOB DESCRIPTION

The Clinical Oncology Account Manager is responsible for managing existing outpatient oncology business and closing new upsell oncology business in the outpatient community oncology setting; community oncology, health system outpatient oncology centers, and academic outpatient cancer centers. The Clinical Oncology Account Managers work in close cooperation with precision oncology account executives, oncology business development executives, hospital account executives to support the collaborative selling model. Clinical Oncology Account Managers will focus on delivering total office calls to the entire oncology account; providers, nursing, lab, administrative, and support staff. Clinical Oncology Account Managers will be well versed in hematology and oncology disease states and clinical care workflows to support the outpatient oncology centers.

 

This is a field-based sales role.


JOB RESPONSIBILITIES
  • Retain and grow oncology centers through identifying health plan leakage and up-selling the advanced oncology portfolio.
  • Collaborate with the cancer center, medical affairs, pathologists to develop hematology and oncology clinical workflows to support the cancer center.
  • Collaborate with precision oncology account executives, oncology business development executives, hospital account executives to support the collaborative selling model
  • Establish and strengthen support staff, lab managers, and HCP relationships with prospective customers within existing and new oncology accounts.
  • Develop and execute access strategy for reach and frequency to oncology practice leadership; medical oncologists, hematologists, physicians, lab leadership, advanced access providers and support staff.
  • Achieve call reach and frequency goals and targeting initiatives.
  • Conduct quarterly clinical business reviews with oncology practices; include key matrix team members.
  • Maintain and utilize Rx Vantage to support access to oncology practices.
  • Identify, secure funding, and staff oncology regional exhibits including Oncology Nursing Society (if applicable in the market).
  • Develop and maintain a business plan to retain and grow existing oncology book of business.
  • Leverage resources including AMP pathologists, Oncology medical and Haystack Medical in person, virtual and conference meetings.
  • Provide immediate customer support and collaborate with cross functional partners to resolve oncology customer service issues.
  • Provide clinical, hematology (hematopathology) and advanced oncology subject matter expertise for associated specialty testing to provide support and solutions to oncology centers.
  • Maintain and develop advanced oncology and hematology knowledge to support the oncology continuum of care and franchise portfolio.Specifically, knowledge of the oncology continuum of care for solid tumor and hematological malignancies.
  • Conduct regular assessments of market dynamics, competitive landscape, and access barriers to identify opportunities and challenges.
  • Maintain knowledge of Quest testing codes for the oncology continuum of care.
  • Maintain a breadth of knowledge of all connectivity products (i.e. Care 360, e-orders, e-prescribe, Quanum, physician lab alerts, and oncology EMRs).
  • Prepare and present oncology proposals and bids.
  • Ensure compliance with company policies and government regulations.
  • Complete all administrative tasks thoroughly and promptly.

JOB QUALIFICATIONS

Required WorkExperience:

  • Five or more years of sales experience in selling business to business with a history of documented sales success.
  • Prior diagnostic or lab sales responsibility for closing new business and expanding existingrelationships
  • Prior experience managing large multi-million-dollar specialty accounts.
  • Prior experience with product launches in diagnostics and or lab.
  • Prior experience selling to HCPs and account decision makers; prefer competitive market experience.
  • Prefer hematology and oncology experience in healthcare, laboratory and/or diagnostics sales selling to medicalprofessionals

 

Knowledge and skills:

  • Knowledge of Healthcare Industry and general economics of business.
  • Ability to develop and sustain strong customer relationships; strong planning and organizationalskills
  • Deep understanding of oncology and hematology continuum of care.
  • Excellent oral and written communication and presentation skills
  • Solid PC skill including Microsoft Software.

 

Education

  • Bachelors Degree Bachelors degree in Business, Marketing or the Life Sciences (Required)
  • Masters Degree (Preferred)

 

Licenses and Certifications

  • Valid drivers license (Required) Company Car Provided

#LI-LC1

Total Comp Pay Range: avg $230,000 annually 6 including base + commission

  

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

  

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

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Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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