Clinical Manager In this role, you will lead and develop clinic teams to drive engagement, operational excellence, and high-quality patient care while ensuring compliance with organizational policies and regulatory standards. You will oversee daily operations, analyze performance data, implement process improvements, support physicians and staff, and champion initiatives that enhance efficiency, profitability, patient outcomes, and the overall success of the clinic. A Day in the Life • Manage and lead direct reports in accordance with the organization's policies and applicable laws to include interviewing, orienting, hiring and training employees, appraising performance, addressing employee and patient complaints and resolving problems; • Manage direct reports by motivating, inspiring, and supporting staff to a higher level of engagement, productivity, and improved operations while leading by example; • Assess teams overall function, operations, and patient care and execute changes as needed (systems, process, procedure, etc.) to maximize effectiveness and efficiency; • Implement long term plans, new services, and quality assessment plans; • Use Electronic Health Records to pull reports and review data; • Develop and maintain effective communication within the organization; • Be a champion and a positive change agent for the organization's mission, vision, guiding principles and initiatives. • Educate on regulatory standards and practices, ensuring standards are met and issues are reported; • Monitor established operating plans and profitability goals, and ensure goals are maintained; • Provide physicians and staff with the resources and services necessary to meet the needs of patients by address physician and clinic staff concerns and problems related to back office clinical procedures; • Ensure patients receive clinical excellence, ethical treatment, professional integrity, and compassionate care; in a way that complements the mission of our clinic; • Promote and support proper documentation in compliance with federal, state and plan guidelines and regulations; • Contribute to the overall success of the clinic through participation in and support of cross-functional activities, communications, processes, policies, protocols, and best practices. Requirements Certifications/Education • Bachelor's degree in related field OR equivalent experience in a similar role with High School Diploma/GED Experience • Two years' managing and leading teams in a healthcare environment; • Communicating effectively with all levels of employees (professional staff, managerial staff, front line staff, etc.) to resolve issues and concerns; • Using computer systems and applications, including Microsoft Office, and Electronic Health Records; Preferred Qualifications - How can you set yourself apart from other applicants? • Two years' performing an orthopedic specialty relevant clinical position providing direct patient care with working knowledge of health care practices. Benefits At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued. Why choose ROC? Full time benefits include: • Medical, dental, vision insurance • Discounted orthopedic care at ROC • Paid time off and holiday pay • Extended sick leave • 401(k) plan contributions with no match required • EAP, disability and life insurance • Health and fitness program • Coffee shop onsite (main location) Dependent on Position: • Continuing education funds / certification reimbursement • Relocation assistance (for eligible roles) • Productivity bonuses or incentive compensation (for eligible roles) • Student loan repayment (for eligible roles)