Clinical Manager

Care Synergy Network

$87K — $102K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare, business, or related field (or equivalent experience).
  • Three years of supervisory experience in healthcare (hospice preferred).
  • Current Colorado RN license required.
  • Valid Colorado driver's license and automobile insurance.
  • Current CPR certification (or must be obtained within 14 days of hire).

Responsibilities

  • Oversee all patient and family services provided by interdisciplinary team (IDT).
  • Manage recruitment, orientation, training, and performance of the team.
  • Monitor EMR documentation for timeliness and accuracy.
  • Ensure best practices to enhance patient satisfaction and quality measures.
  • Manage staff workload and ensure proper staffing ratios.
  • Coordinate IDT meetings and patient conferences for service continuity.
  • Address customer complaints and take corrective actions where necessary.

Benefits

  • Employer covers over 90% of some medical premiums.
  • Robust health insurance effective on the 1st of the month post-hire.
  • 18 days of paid time off in the first year.
  • 403(b) retirement plan with 50% match up to 8%.
  • Generous education reimbursement program.
  • Strong emphasis on work-life balance and early wage access.
Full Job Description
Pikes Peak has an immediate opening for a Clinical Manager. RN license required.

Location: Colorado Springs, CO

Status: Full-time

Schedule: Monday-Friday, 8-5

Annual Pay Range: $87,339 - $102,627

Supplemental Pay: Based on position, schedule and/or availability: Paid Mileage/Shift Diffs/Stipends

Mileage and Expense Reimbursement: Sixty-two and a half cents per mile - one of the highest in the industry!

CULTURE, BENEFITS AND PERKS:

  • We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
  • We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
  • Employer pays over 90% of employee medical premium in some plans
  • Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
  • Healthcare Benefits are effective on the 1st of the month following date of hire
  • Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
  • Seven Paid Holidays with an additional Floating Holiday
  • 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
  • Company-Paid Life and AD&D Insurance
  • Career & Logo wear
  • Education Reimbursement Program
  • Clinical Career Ladders
  • Certification Pay
  • Generous Discover-a-Star Team Member Referral Program
  • Team Member Service Awards
  • Early Wage Access
  • Legal and Identity Protection
  • Robust Leadership Development Training Programs


REWARDING WORK YOU WILL DO:

Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas. The Clinical Manager is a member of the Interdisciplinary Team/Group IDT/IDG).

  • Oversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT).
  • Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records.
  • Oversees and monitors their teams' EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs.
  • Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction. Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards.
  • Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship. Responsible for ensuring appropriate team/patient staffing ratios are maintained.
  • Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings.
  • Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted.
  • Monitors and enforces compliance with all regulatory agencies governing patient care.
  • Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors.
  • Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels.
  • Partners with the Finance Department to ensure the billing process is accurate and timely.


WHAT WE ARE GOING TO LOVE ABOUT YOU:

  • Minimum Education: Bachelor's degree in health care, business or related field. In lieu of Bachelor's degree, relevant experience may be considered.
  • Minimum Experience: Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred).
  • Required License: Current Colorado RN license required. Valid Colorado state driver's license and automobile insurance. Current CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates). CPR must be provided and/or obtained within 14 days of hire.


PHYSICAL REQUIREMENTS:

  • Ability to lift/push/pull minimum of 30 lbs.


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