Site: Brigham and Women's Faulkner Hospital, Inc.
Job Summary
Summary Clinical Leader: The Clinical Leader Participates in planning, organizing, implementing, and evaluating patient care and developing programs to support clinical care consistent with the mission and goals of Brigham & Women's Faulkner Hospital as well as the requirements of JCAHO and other applicable federal, state, and local regulatory and/or accrediting agencies. Responsibilities include participation in oversight and operation of the patient care area, ensuring quality patient care for patients in the following age groups: adolescents, adults, and geriatrics. The Clinical Leader will also ensure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.
The Endoscopy Triage Clinical Leader collaborates with Nursing, Administrative, and Provider leadership in planning, organizing, implementing, and evaluating patient care and developing programs to support clinical care consistent with the mission, goals, and professional practice model of Brigham & Women's Faulkner Hospital as well as the requirements of applicable federal, state and local regulatory and/or accrediting agencies. With skills spanning all areas of endoscopy practice, the Clinical Leader will drive the development and use of evidence-based practice, information system structures, and processes to support the highest quality, most efficient patient care. Responsibilities include participation in oversight and operation of the patient care area and ensuring quality care for patients across the lifespan. Central goals of this role are to enhance the productive, meaningful use of information systems, new technology, and practice standards to benefit staff, patients, families, and the organization; strengthen collaboration between all Endoscopy areas, the Brigham Health Endoscopy group, and other hospital units to support optimized patient flow and excellent patient experience. Assists Nursing, Administrative, and Provider leadership in translating the philosophy, objectives, policies, and procedures of the hospital and nursing service into effective action and assures the practice of the Patient and Family Centered Care Model in an environment that exemplifies evidence-based best practice.
BSN required.
Current Faulkner endoscopy triage experience of at least one year required
MSN or relevant level of clinical expertise in a health-related field preferred.
Does this position require Patient Care? Yes
Essential Functions -Clinical Leader:
1. PROVISION OF A SAFE ENVIRONMENT
• Anticipates and identifies safety risks and takes appropriate action.
• Assures compliance with safety standards by assessing staff and patient needs and taking appropriate action.
2. ORGANIZATIONAL ETHICS
• Maintains and promotes an atmosphere which reflects the mission and values of the organization. Respects and supports a culturally diverse staff and patient population.
• Acts as a patient advocate: supports and implements procedures for resolving ethical conflicts and patient rights.
3. COORDINATOR OF RESOURCES
• Staffs appropriately based on census and acuity. Utilizes resources to meet Departments educational needs.
4. COORDINATOR OF INFORMATION
• Assures comprehensive documentation based on unit-specific and hospital-based criteria. Evaluates documentation and follows up with staff
• Demonstrates a working knowledge of hospital information systems by ensuring cross-departmental communication of organizational information.
• Maintains a system for communication with manager and staff of assigned units.
• Meets deadlines for projects and reports.
COLLABORATIVE INTERDISCIPLINARY CARE
• Fosters collaboration of health care team members to provide interdisciplinary patient care.
• Participates in unit, department and/or interdisciplinary committees.
• Role models effective communication, teamwork and mediations as appropriate.
PATIENT/FAMILY EDUCATION
• Supports and facilitates patient/family age appropriate education into orientation, in-services, and continuing education. Develops and implements patient/family teaching protocols and materials if appropriate.
COMPETENCY
• Identifies trends and competency needs of staff based on staff input.
• Supports compliance with hospital, nursing, and unit specific competencies (orientation and annual) by developing a system for monitoring competencies. Coordinates with Nursing Director and staff development to provide method and content for annual competencies.
• Evaluates competency of non-licensed personnel in collaboration with Nursing Director.
QUALITY IMPROVEMENT
• Demonstrates knowledge of principles of SEAQ /performance improvement and customer service. Participates in development and implementation of the QI plan for the area.
• Supports and revises patient care based on QI results and current research data.
• Ensures quality assurance in all aspects of patient nursing care.
PATIENT CARE
• Acts as a clinical resource to staff by: Evaluating patient care outcomes based on age-specific needs; Recommending changes in practice based on current research data; Developing and promoting patient care standards
• Assists staff to problem solve and respond to psychosocial needs of patients and families and takes appropriate action.
CONTINUUM OF CARE
• Facilitates patient information across departments, systems, and other facilities.
Supervisory/Managerial Responsibilities (Y/N): Yes: Evaluates non-licensed staff
Includes Budgetary Responsibilities (Y/N): Yes
-ED:
1. PROVISION OF A SAFE ENVIRONMENT
• Anticipates and identifies safety risks and takes appropriate action.
• Assures compliance with safety standards by assessing staff and patient needs and taking appropriate action.
2. ORGANIZATIONAL ETHICS
• Maintains and promotes an atmosphere which reflects the mission and values of the organization. Respects and supports a culturally diverse staff and patient population.
• Acts as a patient advocate: supports and implements procedures for resolving ethical conflicts and patient rights.
3. COORDINATOR OF RESOURCES
• Staffs appropriately based on census and acuity. Utilizes resources to meet Departments educational needs.
4. COORDINATOR OF INFORMATION
• Assures comprehensive documentation based on unit-specific and hospital-based criteria. Evaluates documentation and follows up with staff
• Demonstrates a working knowledge of hospital information systems by ensuring cross-departmental communication of organizational information.
• Maintains a system for communication with manager and staff of assigned units.
• Meets deadlines for projects and reports.
COLLABORATIVE INTERDISCIPLINARY CARE
• Fosters collaboration of health care team members to provide interdisciplinary patient care.
• Participates in unit, department and/or interdisciplinary committees.
• Role models effective communication, teamwork and mediations as appropriate.
PATIENT/FAMILY EDUCATION
• Supports and facilitates patient/family age appropriate education into orientation, in-services, and continuing education. Develops and implements patient/family teaching protocols and materials if appropriate.
COMPETENCY
• Identifies trends and competency needs of staff based on staff input.
• Supports compliance with hospital, nursing, and unit specific competencies (orientation and annual) by developing a system for monitoring competencies. Coordinates with Nursing Director and staff development to provide method and content for annual competencies.
• Evaluates competency of non-licensed personnel in collaboration with Nursing Director.
QUALITY IMPROVEMENT
• Demonstrates knowledge of principles of SEAQ /performance improvement and customer service. Participates in development and implementation of the QI plan for the area.
• Supports and revises patient care based on QI results and current research data.
• Ensures quality assurance in all aspects of patient nursing care.
PATIENT CARE
• Acts as a clinical resource to staff by: Evaluating patient care outcomes based on age-specific needs; Recommending changes in practice based on current research data; Developing and promoting patient care standards
• Assists staff to problem solve and respond to psychosocial needs of patients and families and takes appropriate action.
CONTINUUM OF CARE
• Facilitates patient information across departments, systems, and other facilities.
Supervisory/Managerial Responsibilities (Y/N): Yes: Evaluates non-licensed staff
Includes Budgetary Responsibilities : Yes
-Endoscopy :
1. LEADERSHIP
• Provide care across the lifespan and across all populations, with an emphasis on health promotion and risk reduction.
• Recognize and model the value of the pursuit of new knowledge and skills.
• Acquire the latest knowledge and skills to change healthcare practices and outcomes.
• Delegate and manage nursing resources and serve as a leader and partner of the interdisciplinary healthcare team.
• Make use of all available technology to teach clients and healthcare professionals using evidence-based principles and strategies.
• Use information systems and technology, integrate information and data to better ensure optimal client outcomes.
• Identifies safety and practice gaps and collaborates with nursing and medical leadership to address gaps.
• Provides constructive, consistent professional feedback to enhance team communication and safety.
• Work collaboratively with leaders to ensure environmental and team compliance with regulatory standards at all times.
2. PATIENT CARE
• Clinical Practice:
o Demonstrates clinical expertise, integrating nursing theory and practice.
o Collaborates with nursing and interdisciplinary team members to ensure safest, most efficient patient flow through all clinical areas.
o Employs evidence-based practice in decision-making and patient care. Coordinates and directs patient care to ensure patients' needs are met and hospital policy is followed.
o Utilizes the nursing process for the delivery and management of patient's care across the continuum of care appropriate to the developmental age of the patient population.
o Collaborates with nurses and other members of the health care team to optimize plan of care.
o Develops and monitors systems that promote and support top of license, professional nursing practice.
o Interacts with staff nurses to assess the care provided and the nurses' capabilities to provide care in changing circumstances.
o Provides consultation to patients, family members and nursing staff as issues arise regarding the patient's hospitalization or care experience.
o Acts as a clinical resource to staff by: A. Evaluating patient care outcomes based on age-specific needs. B. Recommending changes in practice based on current research data. C. Developing and promoting patient care standards.
o Assists staff to problem solve and respond to psychosocial needs of patients and families and takes appropriate action.
o Maintains open communication with managers/directors and clinical leads whose departments provide support services to the clinical area to ensure the appropriate level of service at all times.
o Demonstrates the ability to be flexible, organized and function well under stressful situations.
• Information Systems:
o Leads development, standardization, coordination, and maintenance of clinical areas electronic structures, data sources and processes.
o Assesses opportunities for improvement in use of electronic health record, data sources and other electronic tools to enhance safety, quality, patient and staff experience.
o Leads development of data infrastructure to guide quality improvement.
o Supports change management around adoption of new tools, processes, and workflows.
o Works collaboratively with leaders to develop Departmental reference website for staff use.
o Works collaboratively with leaders to support adoption of new technologies.
• Quality Improvement:
o Utilizes the quality assurance and performance improvement process to assess the response to nursing care from patients, families and others.
o Uses clinical skills to provide ongoing assessment and evaluation of nursing care.
o Collaboratively leads development and implementation of the QI plan for the area considering evidence-based practice, the IOM's Six Aims for improving health care, knowledge of principles of performance improvement and customer service.
o Supports and revises patient care based on QI results and current research data. Ensures quality assurance in all aspects of patient nursing care.
• Staffing:
o Proactively evaluates and communicates with Nurse Director the changing needs of the unit, including staffing requirements.
o Collaborates with Clinical Leaders across Ambulatory and Procedural settings to optimize use of shared resources.
o Collaborates with Nurse Director to staff appropriately based on census and acuity. Utilizes resources to meet Department needs.
3. COLLABORATION
• Collaborates with other members of the unit management and medical staff in developing practice guidelines, competencies, and unit specific procedures. Fosters collaboration of health care team members to provide excellent, innovating interdisciplinary patient care.
• Cultivates and strengthens collaborative relationships with leads and staff from all hospital units.
4. PROVISION OF A SAFE ENVIRONMENT
• Anticipates and identifies safety risks and takes appropriate action. Assures compliance with safety standards by assessing staff and patient needs and taking appropriate action.
5. STAFF DEVELOPMENT
• Identifies individual and team
