Job Description

Clinical Informatics Lab Specialist - Hybrid

Providence is seeking a Clinical Informatics Specialist who will:

• Be a subject matter expert that works independently to support laboratory components of the EHR, clinical decision support and laboratory specific information systems associated with laboratory testing.
• Participate in a collaborative effort with key contributors and other informatics lab specialists, to design and develop effective laboratory workflow, operational processes and system functions to drive optimal outcomes and efficiencies.
• Support leadership decision making by data gathering and conducting sophisticated analysis.
• Implement change to align with patient safety, strategic and regulatory goals and is effective communicator for varying audiences from clinicians to executive leadership and vendors.
• Develop and maintain close relationships with key contributors, which include system and operational leadership, front line staff, governance groups, multi-disciplinary staff, and vendors.
• Collaborate to prioritize demands, set appropriate expectations, establish appropriate metrics and targets, and manage change implementation.

In this position you will:

• Provide technical and application expertise and recommend processes and/or procedures for enhancements, and modifications to improve existing laboratory information systems.
• Respond to improvement needs in the functional operation of the laboratory computer systems.
• Collaborate and document system design and workflow processes of system needs for clinical and laboratory management, staff, and providers.
• Function as a liaison between laboratory stakeholders and the system build teams.
• Provide technical and application expertise to design, analyze, and optimize clinical and laboratory information systems.
• Ensure system design, achieve Health System objectives of standardization, integration, and efficiency and supports compliance with policies and procedures, legal and regulatory requirements.
• Share knowledge and expertise with team members.
• Work collaboratively with the education team to develop change communication and training materials. Obtain approval where required.
• Perform routine maintenance when appropriate; assist with testing updates and new releases prior to production use.

Additional Responsibilities:

• Frequent travel among facilities is required. Occasional travel among PSJH regions is required. A valid driver's license, care license, and a reliable vehicle for transportation throughout the region is required. Employee may be required to work on-call, after hours and variable shifts and weekends.
• Demonstrate compliance with all system and departmental policies and procedures. Maintain compliance with annual safety and competency testing.
• Perform other duties as assigned.

Job Specific Knowledge, Skills and Abilities:

• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Effective written communication skills as appropriate for the needs of the audience.
• Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution.
• Broad knowledge and understanding of the trends and changes taking place in health care
• Ability to work within tight time frames and meet strict deadlines
• Knowledge of the use of health information technology to improve the laboratory and related processes (eg. electronic medical records, laboratory information systems, CPOE, laboratory-provider links, etc.).

The Clinical Informatics (CI) Lab Specialist is a subject matter expert that works independently to support laboratory components of the EHR, clinical decision support and laboratory specific information systems associated with laboratory testing. The Clinical Informatics (CI) Lab Specialist participates in a collaborative effort with key contributors and other informatics lab specialists, to design and develop effective laboratory workflow, operational processes and system functions to drive optimal outcomes and efficiencies. The Clinical Informatics (CI) Lab Specialist supports leadership decision making by data gathering and conducting sophisticated analysis. Implements change to align with patient safety, strategic and regulatory goals and is effective communicator for varying audiences from clinicians to executive leadership and vendors.

Required Qualifications:

• Bachelor's Degree in Clinical discipline, Information Technology/Informatics, Business, Education, Management, Communications, or related field or equivalent education/experience.
• 2 years in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting.
• Experience with EHR systems.
• Experience with benefits and challenges of adult learning.

Preferred Qualifications:

• Upon hire: Informatics certifications or credentialing (may be equivalent for up to 2 years of experience for this position at the hiring manger's discretion).

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.