Position Summary

Status: Full-Time

Location: New Lakeland Highlands Hospital- Lakeland, FL

Position Overview

The Clinical Informaticist, partners with clinical, administrative and analytics leadership to develop and implement a methodology and strategic plan for clinical informatics in the organization. The partnership will entail collaboration with clinicians, health administrative leaders and IT teams. Following the strategic plan, the Clinical Informaticist supports stakeholders in the procurement, implementation, maintenance, and optimization of IT products. In addition, the Clinical Informaticist integrates knowledge of clinical workflows with an understanding of data and analytics to help identify and develop new solutions to existing healthcare problems. Participation in multi-functional teams involving technical and clinical experts to anticipate, identify, and help resolve challenges faced by the organization is essential.

Responsibilities

Essential Functions

Building Relationships and supporting current IT products  Strong customer service orientation and ability to follow issues to resolution.  Builds strong relationships with stakeholders and team members across the continuum of care.  Acts as a liaison with the IT teams and the assigned business units requiring IT based solutions.  Communicates initiatives and outcomes and with stakeholder groups.  Helps to coordinate the execution and use of IT products.  Provides in-person support for stakeholders related to the use and adoption of existing and new clinical technologies.  Provides effective level of clinical, business and technical support to assist the IT Operations and the IT Products teams in effectively supporting and maintaining mission critical IT products.

New product request process  Effectively participates in governance processes for new requests.  Collaborates with stakeholders to guide technology choices.  Translates technical concepts into operational and clinical terms to meet the needs of stakeholders.

Analysis of current business processes  Perform business and process analysis to align the clinical needs with information technology.  Evaluates workflow and makes recommendations for practice change enabled by utilization of IT products  Evaluates current information technologies to determine opportunities for optimization, enhancements and workflow changes to improve user experience and clinical outcomes.  Provides analysis and evaluation of systems, processes and workflows to ensure corporate system needs are met in a cost effective and timely manner.  Assists in the development of new business processes and workflow issues to ensure the best possible outcomes for patients and assists in making Orlando Health the best place to work.  Facilitates clinical insights and actions to improve patient outcomes.  Reviews IT usage, services, technology, and department specific projects in order to assist in identification of future IT needs.

Analytics  Collaborates with clinicians and health administrative leaders to identify meaningful analytics.  Works with the stakeholders to support workflows that use existing algorithms, rules, and predictive analytics to continually enhance the value of information provided to users.  Evaluates current IT tools and recommends revision of clinical systems, process and workflow to ensure achievement of positive patient outcomes and Orlando Health goals.

Staff Requirements  Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.  Maintains compliance with all Orlando Health policies and procedures.  Participate in projects as needed and performs other duties as assigned.

Other Related Functions

 Participate in multiple activities and tasks simultaneously.  Knowledge of current healthcare trends and developments and associated business needs in the clinical information technologies.  Knowledge of the deployment and usage of clinical information technologies and electronic medical record technologies.  Demonstrates knowledge of regulatory and agency requirements.  Maintains current knowledge of HIPAA, privacy and confidentiality standards to ensure both vendor and internally developed software are compliant

Qualifications

Education/Training  Bachelors degree in Nursing, Healthcare Informatics, Healthcare Administration, or relevant related clinical or IT field, OR Associates degree plus three (3) years experience in related area of study  Strong verbal and written communication skills.

Licensure/Certification Licensed clinician with a current license in area of specialty by the Department of Health (i.e. RN, RRT, PT, etc.) required.

Experience  Two (2) years of clinical analytics experience in an acute care or ambulatory patient setting - required.