Working Location: California, San Diego; California, Los Angeles; California, Orange County Workplace Flexibility: FieldJob DescriptionThe Clinical EndoTherapy Specialist (CES) plays a pivotal role in driving clinical adoption and supporting the sale and marketing of Olympus EndoTherapy products. This position demands national travel, weekend work, and flexibility to meet the dynamic needs of healthcare professionals across the gastrointestinal and digestive disease community.
As a CES, you will represent Olympus in hospital GI labs and Ambulatory Surgery Centers, showcasing how our innovative device portfolio can improve lives by enhancing health, safety, and overall well-being. The CES acts as a clinical product expert within their assigned geographic region, collaborating with healthcare providers to deliver superior clinical outcomes. This role requires autonomy, adaptability, and the ability to travel extensively while working closely with team members to ensure exceptional customer satisfaction.
Job Duties- Customer Conversion & Implementation Support: Lead hospital conversions by ensuring clinical efficiencies with EndoTherapy products. Drive customer engagement through in-services, case support, and hands-on presence during conversions and evaluations. Adhere to all vendor credentialing requirements for medical facility access.
- Clinical Adoption of EndoTherapy Products: Conduct training, demonstrations, and in-servicing to increase adoption among physicians, nurses, and technicians. Support trials, evaluations, and new hospital installations in collaboration with CES team members, EndoTherapy Territory Managers (ETMs), and Regional Vice Presidents (RVPs).
- Relationship Building: Build and maintain strong relationships with physicians, nurses, technicians, and other personnel at key accounts.
- Workshops, Tradeshows & Conventions: Provide clinical support during endoscopy workshops for medical personnel and participate in tradeshows to deliver hands-on training and education.
- Clinical Expertise Development: Maintain and enhance clinical expertise to promote improved patient outcomes. Share insights and best practices to elevate team performance and enhance patient outcomes with Olympus EndoTherapy Devices.
- Information Management: Use Salesforce to document activities and manage contacts effectively. Provide valuable feedback to marketing and sales management.
- Travel & Flexibility: National and regional travel is required, including weekends, to manage hospital conversions, installations, and attend key meetings and events.
- Administrative Duties: Update Salesforce daily and submit expense reports weekly. Perform additional responsibilities as assigned.
Job QualificationsRequired:- Bachelor's Degree in related clinical field such as nursing or equivalent experience is required.
- Minimum of 5 years of clinical experience in GI Suite, including ERCP/advanced procedures.
- Strong strategic and critical thinking skills.
- Highly developed GI disease clinical acumen.
- Excellent formal presentation skills.
- Ability to mentor and develop others.
- Strong collaboration, verbal and written communication skills.
- Computer literate (must demonstrate a basic working knowledge of Outlook and TEAMS).
- Willingness to work weekends and travel extensively.
- Ability and willingness to travel to hospital conversions and installations.
- This position is required to travel daily within an assigned region and occasionally outside of assigned region. Overnight travel is required.
Preferred:- GI Technician Certification preferred.
- Minimum of three years of sales support experience preferred.
Why join Olympus?We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:- Competitive salaries, annual bonus and 401(k)* with company match
- Comprehensive medical, dental, vision coverage effective on start date
- 24/7 Employee Assistance Program
- Free live and on-demand Wellbeing Programs
- Generous Paid Vacation and Sick Time
- Paid Parental Leave and Adoption Assistance*
- 12 Paid Holidays
- On-Site Child Daycare, Café, Fitness Center**
Connected Culture you can embrace:- Work-life integrated culture that supports an employee centric mindset
- Offers onsite, hybrid and field work environments
- Paid volunteering and charitable donation/match programs
- Employee Resource Groups
- Dedicated Training Resources and Learning & Development Programs
- Paid Educational Assistance
*US Only
**Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.
The anticipated base pay range for this full-time position is $101,749.00 - $145,653.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). This pay range represents the National Average of the range, and may vary depending on the location of the individual.
Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.
