Job Function: Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All Job Posting Locations: Palm Beach Gardens, Florida, United States of America Job Description: Employer: Medical Device Business Services, Inc. Job Title: Clinical Education Specialist Job Location: Palm Beach Gardens, FL Job Type: Full-Time Job Duties: Leverage clinical and disease state knowledge to create effective and accurate learning solutions for professional education. Implement practical courses using appropriate anatomical models and other training mediums. Support educational program execution including events primarily centered around surgeon training, new product development launches, and sales training programs. Understand the applicability of competing products in targeted procedures. Support in-procedure development with respect to clinical anatomy and surgical methods. Follow health care compliance guidelines and operating room training and safety standards including for blood-borne pathogens. Serve as subject matter expert in clinical education, recommending appropriate models to meet learning objectives, hands-on education development and execution, and other clinical needs. Order, receive, and ensure the proper maintenance of all lab equipment and anatomical tissue while maintaining accurate and complete records of training events for compliance and metrics purposes. Collaborate with Professional Education, R&D, Marketing, and Meetings and Conventions professionals across all levels. Build and maintain partnerships with all partners and facilitate key strategic relationships with facilities and third party vendors. Translate business requirements into clinical education strategy and plans. Acquire and translate customer insights to the broader organization as it relates to unmet needs and future educational and product offerings. Understand and apply market, industry, competitor, compliance, legal, and regulatory knowledge. Shape clinical education offerings with respect to external marketplace, including competitor offerings and strategy, and changing collaborators. Lead clinical education projects through application of customer insights and strategic planning in order to develop and implement new education modalities. Position requires 70% domestic travel. Requirements: Employer will accept a Bachelor's degree in Biomedical Engineering, Industrial Engineering or related field and 6 years of experience in the job offered or in a Clinical Education Specialist-related occupation. Position requires experience with: 1. Orthopedics products and procedures in a clinical setting; 2. Handling in-procedure trauma surgery materials; 3. Product, clinical and disease state for orthopedic trauma; 4. Leading professional education programs, and monitoring therapeutic and institutional trends for surgical products; 5. Identifying unmet needs in clinical environments and developing educational and product offerings to meet those needs; 6. Working with cadaveric tissue; 7. Training, mentoring and coaching new associates in human and animal anatomy, medical language, and the procedure steps and appropriate product application in surgical procedures across a variety of specialties; 8. Delivering presentations including performing product in-services on animate, inanimate, cadaveric and other simulated models; and 9. Leading Clinical Education projects through application of customer insights and strategic planning to developing and implementing new education modalities. This job posting is anticipated to close on 8/3/2026. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year • This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement. • For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits Required Skills: Preferred Skills: