Kaplan, Inc

Clinical Director - Operations

Kaplan, Inc$90K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Licensed healthcare professional (e.g., RN, PT, ST, OT) with active licensure in good standing.
  • Bachelor's degree required; Master's degree preferred.
  • Minimum 3 years of experience in home health or related healthcare setting preferred.
  • At least 5 years of clinical experience, with 2 years in a leadership role.
  • Demonstrated success in coaching, mentoring, and performance management.
  • Proven leadership skills with experience in practice improvement initiatives.
  • Strong communication and organizational skills.

Responsibilities

  • Lead daily operations of home health clinical services to ensure efficiency and effectiveness.
  • Ensure ongoing staff education and completion of performance evaluations post-onboarding.
  • Provide leadership to promote high standards of patient care and satisfaction.
  • Address and resolve patient concerns and complaints promptly.
  • Maintain a qualified, organized clinical team to meet patient care needs.
  • Manage clinical capacity and allocate resources appropriately.
  • Develop staffing plans that align with patient care demands and organizational goals.

Benefits

  • Comprehensive health benefits for employees and their families.
  • Retirement savings plan with employer matching.
  • Ongoing professional development opportunities.
  • Supportive work environment that promotes team collaboration.
Full Job Description

Job Title

Clinical Director - Operations

Location

Canonsburg, PA, USA

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

40

Job Description

What you99ll do in this role:

 Lead and manage daily operations of home health clinical services to ensure efficiency and effectiveness.
 Ensure ongoing staff education, competency, and completion of annual performance evaluations following onboarding.
 Provide strong leadership to establish and promote high standards of patient care, ensuring quality, safety, and patient satisfaction.
 Address patient concerns and complaints, ensuring timely resolution and continuous improvement.
 Oversee and maintain a qualified, well-organized clinical team capable of meeting patient care needs.
 Manage clinical capacity and ensure appropriate allocation of resources.
 Develop and implement staffing plans that reflect patient care demands and organizational goals.
 Supervise care delivery to ensure it meets quality standards and aligns with patient and family needs.
 Monitor adherence to care expectations, quality initiatives, and clinical program standards.
 Collaborate with supervisors and staff through individual and group engagement to support performance and service outcomes.
 Consult and coordinate with physicians and approved healthcare providers regarding patient care services.
 Develop, mentor, and oversee Clinical Supervisors to strengthen leadership within the organization.
 Lead recruitment and hiring efforts to support organizational growth and staffing capacity.
 This job description outlines the core priorities of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned as needed to meet business needs.

We are looking for compassionate Home Health Clinical Director with:

 Licensed healthcare professional required (e.g., Registered Nurse, Physical Therapist, Speech Therapist, or Occupational Therapist) with current, active licensure in good standing.
 Bachelor99s degree required (or equivalent professional credential/experience); Master99s degree preferred.
 Minimum three (3) years of experience in home health or similar healthcare setting preferred.
 Minimum of five (5) plus years of clinical experience, with at least 2 years in a leadership or management role.
 Demonstrated success in coaching, mentoring, and performance management, with the ability to develop and support high-performing teams.
 Proven leadership skills, including experience driving practice improvement initiatives and fostering continuous quality enhancement.
 Strong ability to delegate effectively and empower team members, promoting accountability and a culture of ownership.
 Communication and organizational skills.
 Knowledge of healthcare regulations, compliance standards, and quality improvement practices.

About Kaplan, Inc

Kaplan, Inc. is a for-profit education company that provides educational services to individuals, schools, and businesses. The company offers a range of services, including test preparation, language instruction, and professional training. Kaplan is known for its test preparation services, which include preparation for standardized tests such as the SAT, GRE, and LSAT. The company was founded in 1938 and is headquartered in Fort Lauderdale, Florida.
Learn more about Kaplan, Inc
Size
10,000 employees
Industry
Founded
1938

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