Quest Diagnostics

Clinical Development Lab Supervisor

Quest Diagnostics$68K — $119K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of relevant supervisory experience in a laboratory setting.
  • 3-5 years of clinical laboratory experience required.
  • Bachelor’s Degree preferred; High School Diploma or equivalent required.
  • Broad knowledge of laboratory operations and procedures is necessary.
  • Proven problem-solving and conflict resolution skills are essential.

Responsibilities

  • Coordinates team workflow and monitors workloads to meet project timelines.
  • Supervises day-to-day operations and staff of the C2 Clinical Development team.
  • Participates in specimen processing as needed to ensure operational efficiency.
  • Oversees the use of lab automation equipment and identifies opportunities for process improvement.
  • Procures supplies to maximize efficiency while maintaining quality standards.
  • Provides technical oversight and support for team problem-solving initiatives.
  • Motivates staff to achieve quality and productivity goals in adherence to professional standards.

Benefits

  • Day 1 medical, supplemental health, dental & vision for full-time employees working 30+ hours.
  • Best-in-class well-being programs and no-cost health assessments.
  • Generous vacation and flexible time off policies, including holidays.
  • 401(k) with company match up to 5% and employee stock purchase plan.
  • Life and disability insurance options available, along with flexible spending accounts.
  • Career advancement opportunities and education assistance through MyQuest for Education.
Full Job Description
JOB DESCRIPTION

Clinical Development Lab Supervisor - San Juan Capistrano, CA, Monday to Friday, 8:00 AM to 5:00 PM

 

Oversees a team responsible for all aspects of research specimen handling including: intake, quality control assessments, preanalytical processing (both manual and automated), storage and long-term biobanking, department Standard Operating Procedures and competencies, and shipping of samples collected in clinical studies. Plans, organizes, schedules, and directs the work of the team to effectively maximize employee, equipment, and material utilization within budgetary constraints while adhering to technical quality standards. Provides direct on-site supervision of specimen workflow, quality, compliance, and associated documentation in accordance with department and company policies and procedures. Performs all Administrative duties related to the C2 Clinical Development department to include but not limited to: scheduling, evaluations, writing policies, validations, and disciplinary actions.

 

Pay range: $68,640 - $119,800 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

 

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

JOB RESPONSIBILITIES

Duties include but are not limited to the following:

  • Coordinates the workflow and workload to meet project timelines and department goals.
  • Responsible for the day-to-day operations of the C2 Clinical Development team and supervision of the staff.
  • Available as needed for specimen processing to maintain adequate workflow.
  • Oversees lab personnel's use of lab automation (liquid handler and associated equipment), ensures the reliability of the equipment and identifies opportunities for further automation of processes.
  • Procures appropriate supplies and equipment to maximize department efficiency and meet established budgetary and quality goals.
  • Provides technical oversight of area(s) of responsibility and serves as a technical resource for problem-solving.
  • Provides technical feedback to staff regarding performance, documenting corrective action and reviewing cases as deemed necessary.  
  • Evaluates team performance and development matters.
  • Collaborates with department Director in the hiring process for C2 team staff.
  • Motivates staff to perform both a quality and quantity of work consistent with professional standards.
  • Demonstrates a strong sense of professional ethics and immediately brings to the attention of the Department Director suspected errors that might impact clinical study results. 
  • Identifies process improvements and areas of risk related to the workflow and output of the team.
  • Monitors the inventory and integrity of all archived specimens.
  • Uses effective communications in leading/participating in general department and staff meetings and meetings with other departments.
  • Participates in updating departmental standard operating procedures and database to accurately reflect current best practices.
  • Attends company safety programs and documents attendance. 
  • Complies with all departmental and organizational rules and policies. 
  • May organize and lead regular department meetings, as needed.
  • Properly maintains timekeeping and payroll requirements.
  • Establishes and maintains good safety habits and routinely discusses safety with employees.
  • On call for freezer temperature alarms and troubleshooting.
  • Performs other tasks as specified by the director.

JOB QUALIFICATIONS

Required Work Experience: 

  • 2-4 years progressively responsible experience in related environment. Formal education may be substituted in part for experience.
  • 3-5 years clinical laboratory experience.

Physical and Mental Requirements: 

  • Required to handle biological specimens.

Knowledge: 

  • Broad knowledge of laboratory operations and procedures required.

Skills: 

  • Proven skills for resolving operational problems and interpersonal conflicts.
  • Must be able to establish and motivate a participative work environment that actively encourages and supports employee involvement and continuous improvement.
  • Ability to work well with supervisors, peers, direct reports and clients.

Education

  • Bachelor’s Degree (Preferred)
  • High School Diploma or Equivalent (Required)

Licenses and Certifications

  • ASCP qualification in Biorepository Science (Preferred)

 

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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