This is a temporary full time assignment that will be 40 hours a week October through March, Monday-Friday, 8am-5pm MT. The Clinical Administrative Consultant RN (CAC, Clinical Coordinator) is responsible for providing expertise as a clinical interface or liaison within the company to resolve and prevent issues concerning initiation and delivery of patient care. The CAC applies their field experience, expertise and clinical nursing assessment skills to: assess new patient referrals for appropriateness of home or AIS treatment; verify physician orders for therapy; determine administration method and patient supply requirements with the pharmacy team; determine nursing care needs and source for these services; and execute all tasks with a focus on patient-specific needs.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:- Receives, evaluates, accepts and executes the initial patient intake process to assure that patient verification, assessment, teaching and the ongoing scheduling of nursing services occur in a timely manner
- Reviews patient chart for admission criteria, assessing patient's needs will be met, therapy is appropriate and environment is safe
- Assures timely communication with other company personnel, and outside providers, especially physicians and other agencies, to assure the quality and continuity of patient care
- Ability to establish and maintain positive clinical rapport with all patients and their families, representing Optum Infusion Pharmacy including working directly with patients and their families, maintain contact as per company policy and protocol and clinically monitor all patients providing direct infusion therapy services
- Communicates coordination of care with alternate providers (AIS, hospice) and documents communication
- Collaborative relationships involving agencies delivering services on behalf of/or in conjunction with Optum Infusion Pharmacy, including nursing agencies in a contracted relationship, patient, families, significant caregivers, and other healthcare team members
- Utilizes Electronic Medical Record (EMR) and documentation systems to clearly communicate patient status during clinical review, coordination of care and ongoing support of patients
- Maintain current nursing licensure in all states in which patients are serviced, as required by the respective State Boards of Nursing and/or Department of Health
- Assist in securing and maintaining licensure and accreditations warranted by Optum Infusion Pharmacy, including required Home Health Licensure, JCAHO, and any other licensure or credentialing as necessary
- Compliance and adherence to State and Federal regulations and laws, JCAHO, HIPAA, CPR, and infusion pharmacy and nursing licensure accepted standards of practice
- Participates in staff meetings with nursing and pharmacy
- Maintain all mandatory education required upon hire and annually per policy
- May be required to represent the company in clinical interactions as requested
- May provide education regarding Optum Infusion Pharmacy services, for both internal and external customers
- Function as clinical educator, and resource
- Represents self in a professional and ethical manner at all times, while representing Optum Infusion Pharmacy, complying with all applicable company policies and procedures
- May be asked to participate in cross training of the various clinical functions in order to function in multiple roles as required
- Other duties as requested
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Current, unrestricted Compact RN license
- Willing and/or able to obtain additional RN licensures in the states of: AK, CA, HI, IL, MA, MI, MN, NV, NY and OR if licensure is not currently active
- 2+ years of experience in Infusion Therapy and Home Health with specific proficiency in infusion therapy
- Knowledge of and experience with Microsoft Office and electronic medical records (EMR) programs
- Willing and able to work with an interdisciplinary team of professionals including pharmacists and technicians, physicians and other licensed prescribers, registered dietitians, home health agencies (HHAs), sales representatives, and others as needed to provide comprehensive care and support of patients and caregivers
- Advanced interpersonal communications, both written and verbal
- Proven ability to maintain confidentiality in all aspects of patient, staff and agency information
- Proven ability to assume a flexible work schedule
- Proven ability to meet attendance, overtime, on-call, and other reliability requirements of the job
- Proven ability to work independently in home or alternate site settings
- Proven ability to work under pressure with clinical emergencies if required
Preferred Qualifications:- CRNI (Certified Registered Nurse Infusion)
- 3+ years of experience in Infusion Therapy and Home Health with specific proficiency in infusion therapy
- Experience within a healthcare organization providing coordination and navigation of patient care between providers
- Knowledgeable and/or experience in HIPAA; OSHA; JCAHO
- Knowledge of the Infusion Nursing Society (INS) standards of practice, policies and procedures
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
